Hello Joel, please read my comments inline:
joel collins wrote:
Thank you for the links. I had some questions regarding handling defect issues: When it states "send message to the user", does that mean add a comment to IZ? (Is there ever a reason that contact should be made to a user outside of IZ? (If so, how?) For example, issue 54879, user states that the file cannot be posted on web, but he is willing to send the file to a developer
Every comment will result into a posting to the submitter. There is no need to send a private email. If the submitter has concerns regarding privacy then the developer usually contacts the submitter by himself to get the file.
directly... Issue 54878 (wondering why the "easter eggs" (hidden games) in Calc aren't localized) seems more like a request for enhancement. What should be done in this case? Change defect to enhancement?
Pavel already closed these issues as invalid and he's right with that decision. Easter eggs are easter eggs and usually don't get a localization. btw. the component was wrong ;-)
(since writing this question, the issue was closed and marked invalid, with the comment "We do not plan to do so". Do volunteers decide what features we plan to do, or was this one just obvious?)
This one was obvious because easter eggs are not ment to be documented
Issue 54875 states that the issues are a result of linking several 13+ MB files into Writer. Since these files cannot be uploaded, how can this issue be verified?
The owner of this issue is a QA engineer within the writer QA team at Sun. I believe he will ask the submitter for an example document or maybe he can reproduce this by himself. Maybe without an example this issue isn't reproducible...
I apologize for asking so many questions, I just want to get the hang of things...
If you ask such questions then everyone else on this list will profit from the answers. I would like to see more of such postings because I think communication is very important within all projects.
Kind regards, Joost --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
