HI,
Ambrogio schrieb:
Hi all,
I'm working on some issues and I asked for examples on how to reproduce
errors or some info about problems.
What if after weeks I didn't receive answer?
see
http://qa.openoffice.org/issue_handling/workflowcharts/defect_triaging.pdf
Can them be closed with some keywords or I have to leave them open?
You should set keyword needmoreinfo and ask for more information. If no
info is provided (for about two weeks), close the issue as invalid.
If you think, you have enough information to reproduce the steps that
would cause the Issue but cannot reproduce the problem, close as worksforme.
But make shure, you are testing with the correct environment (e.g.
platform / os)
André
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