To: QA
Cc: Pavel

Hi everyone :)

I've just had a team-mate report that the install screens aren't displaying Vietnamese correctly, just as in version 2.1 [bug 72905], installing OpenOffice.org OOG680_m1 (Pavel's builds) on Win XP Home.

In both the full install and the langpack, accented characters are replaced by empty boxes.

Pavel, are you still running that character-conversion script to fix this problem? Or was it fixed in another way?

In any case, we have the same problem again. :(

He also reports that the crossed D (U+0110) is not displaying correctly in some parts of the Help. This is our first release to include Help translations (~25% translated).

I don't know why one character wouldn't display correctly, when all the rest do. The crossed D is not the most "challenging" of our characters.

He reported seeing this problem in the "Welcome to OpenOffice.org Help" section, and in the "Formatting Bar(s)" section.

He also stated that even the unaccented characters (as used in English) in the "Welcome to OpenOffice.org Help" section did not display clearly: they were blurred.

He also reported a functional problem with the installation wizard: the "Back" button on the third screen would not work, only the "Next" and "Cancel" buttons were functional on that screen of the wizard. I'll search for that one in the Issue Tracker. It doesn't seem like a L10N issue to me.

My teammate has been running our OpenOffice.org 2.1 release on the same machine. It did not have the install dialogue character-display issue (after the 2.1 fix) and it did not have a dysfunctional "Back" button on screen 3 of the Install Wizard.

2.1 did not have any Help translated, so we can't compare that.

I have requested comparative reports from other users, on the same and other platforms.

Thankyou for any help you can offer with this. It's worrying to have such problems reported so close to release!

from Clytie (vi-VN, Vietnamese free-software translation team / nhóm Việt hóa phần mềm tự do)
http://groups-beta.google.com/group/vi-VN


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