http://bugzilla.spamassassin.org/show_bug.cgi?id=3879
Summary: Compatibility of our software with Spamassassin
Product: Spamassassin
Version: unspecified
Platform: Other
OS/Version: All
Status: NEW
Severity: enhancement
Priority: P5
Component: Rules
AssignedTo: [email protected]
ReportedBy: [EMAIL PROTECTED]
I'm writing because my company has an add-in for Microsoft Outlook that I
would like to make sure is compatible with your software. Our product,
RelationshipSecure, helps users stay in touch with their contacts. It can
send out emails to verify a contact's details are still correct or messages
informing contacts about updates to one's own contact information. Our
program competes with Plaxo, GoodContacts and Corex AccuCard. Some of our
users have experienced difficulties getting our software to work on their
systems because their spam blocking software was blocking messages from our
system.
When a user sets up RelationshipSecure for the first time, it sends a
validation email to their computer which comes from
[EMAIL PROTECTED] Some messages our system sends will come from
[EMAIL PROTECTED] If the validation email is mistaken for spam,
RelationshipSecure won't get activated. In this case, we often get support
requests from our users complaining that the program's not working. In
addition to the initial validation email, our system also sends automated
emails to a user's system if they purchase the Professional version, to let
them know one of their contacts opened an email, and in certain other
situations.
If you maintain any sort of global whitelist for your software, I would like
to request that you add our domain to it. This will make our job of
supporting any mutual customers we share with SpamAssassin much easier.
Thank you very much
Scott Brown
CEO
RelationshipSecure
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