http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5797





------- Additional Comments From [EMAIL PROTECTED]  2008-01-23 14:50 -------
Here is how to get the full text of the email in a form that might help us, if
you are using Outlook:

1. Click on (highlight) the message title line (not the preview window).
2. Click on "File."
3. Click on "Properties."
4. Click the "Details" tab.

Copy and paste that into a text file and attach that to this bug report.

That still is unlikely to be enough information, but at least it will give us a
start at seeing what the problem really looks like. What we really need is the
raw source of the mail before SpamAssassin ever ses it, and right after
SpamAssassin has processed it. To get that information you will probably have to
talk to someone in your IT who understands how your mail server is set up to
receive mail and how it invokes SpamAssassin.

SpamAssassin does not process the mail all by itself. You have something that
receives mail, sends it through SpamAssassin, then sends the processed result on
to your mailbox. For example, if you have an Exchange server, you might be
running Exchange SpamAssassin Sink to process emails through SpamAssassin.

In order to be able to figure out if your problem is with SpamAssassin or has
something to do with the way you are processing mail to get it through
SpamAssassin we need to know what kind of mail server you are using and how it
is running SpamAssassin.

We also need to see what the Blackberry email looks like, with all of its
headers intact, before it is run through SpamAssassin and after it is run
through SpamAssassin.




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