https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6695

--- Comment #4 from Kevin A. McGrail <[email protected]> 2011-11-08 21:05:07 
UTC ---
> I make no excuse for being candid in my reply !
> 
> Your answer "KAM" is a a lot of Bull Shi f t !

Possibly.  Feel free to dock my pay.

> The reply "The higher the score from SpamAssassin, the more likely the email 
> is
> Spam. Therefore, setting the threshold higher will be a more conservative
> setting."
> 
> Does in no way answer my question and obviously your English is also bad, 
> hence
> you do not understand the question or how to answer it !
> 
> Have another go, the question is ;
> -------------------------------------
> The Question : 
> So what or which is the setting to have SpamAssassin scan more aggressively,
> i.e. to increase the filter or apply more filters to prevent spam getting
> through ?? 

A better question: Q: Where is the appropriate question to ask this? A: The
users mailing list.  See http://wiki.apache.org/spamassassin/MailingLists

Perhaps the documentation (perldoc Mail::SpamAssassin::Conf) will answer your
question.  Search required_score.  If you don't have shell access and you are
stuck behind cpanel, this might help
http://spamassassin.apache.org/full/3.3.x/doc/Mail_SpamAssassin_Conf.html.


> -------------------------------------
> As for cPanel being the people to contact, i.e. being responsible for the
> SpamAssassin content and Help, this is also wrong, as cPanel and the Hosting
> company that install SpamAssassin use your installation software and the
> content provided by SpamAssassin, they do not alter or enter descriptions of
> "How To Use Spamassassin" 
> 
> It is also obvious to me that given the explanation you provided, your
> understanding is also misconstrued as to what and how the settings are applied
> to answer my question.
> 
> Then there is the concept that I should create another ticket to an other
> department in your organization, how about seeing that you are already there
> and the person that attends to these matters is more than likely sitting in 
> the
> booth next to you, you forward this on the couple of meters rather than 
> sending
> it back and forth to and from Australia.
> 
> In plain English KAM, I think you can do better so try please !! ☺ ☺

I think you grossly misunderstand that SpamAssassin is a volunteer run,
open-source project being utilized inside of a commercial product (which is
fine).  But this makes your first line of support your ISP or cPanel if you are
an ISP.  cPanel is a commercial product at http://www.cpanel.net/.

The help and documentation you appear to be referencing are likely not part of
SpamAssassin.  From a websearch, the text you quoted appears on this page
http://demo.certifiedhosting.com/cpsess3723832731/frontend/x3/mail/spam/spam.html
and shows a front-end interface for cpanel implementing SpamAssassin.  

Therefore, I stand behind my original response.  Please do not use bugzilla for
support or configuration issues let alone for bugs for a different company.

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