https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7452
Bug ID: 7452
Summary: False positive
Product: Spamassassin
Version: 3.4.1
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P2
Component: Rules
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: Undefined
We use emails to allow users to reset their passwords to our website. We send
very brief emails containing the reset password. Example between >>>>:
>>>>>
Your password to access your account is:
S]U3bC7k
Upon successful login you may change your password by going to Modify Account /
Change Your Password.
>>>>>
The emails are marked as spam. Sample report from IsnotSpam.com:
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin 3.4.1 (2015-04-28)
Result: ham (non-spam) (05.7points, 10.0 required)
pts rule name description
---- ---------------------- -------------------------------
* 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100%
* [score: 0.9995]
* -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)
* [50.31.63.50 listed in wl.mailspike.net]
* -0.0 SPF_PASS SPF: sender matches SPF record
* 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100%
* [score: 0.9995]
* 2.1 HTML_IMAGE_ONLY_12 BODY: HTML: images with 800-1200 bytes of words
* 0.1 HTML_MESSAGE BODY: HTML included in message
* -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
* domain
* 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
* valid
* -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
* -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders
X-Spam-Status: Yes, hits=5.7 required=-20.0 tests=BAYES_99,BAYES_999,
DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,HTML_IMAGE_ONLY_12,HTML_MESSAGE,
RCVD_IN_MSPIKE_H3,RCVD_IN_MSPIKE_WL,SPF_PASS autolearn=no autolearn_force=no
version=3.4.0
X-Spam-Score: 5.7
I understand you trying to provide great software to fight email spam by you
are making my live miserable. I am having more problems with our emails marked
as spam then from the spam itself. Any help on how avoid being marked as spam
would help. Is there a way to be whitelisted by SpamAssasin globally. Most
emails are blocked by internet providers like Cablevision or comcast and
getting them to help is IMPOSSIBLE.
Thank You
--
You are receiving this mail because:
You are the assignee for the bug.
