https://bz.apache.org/SpamAssassin/show_bug.cgi?id=8223
Bill Cole <billc...@apache.org> changed:
What |Removed |Added
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CC| |billc...@apache.org
--- Comment #1 from Bill Cole <billc...@apache.org> ---
There's nothing that we can do about that without hard details: specifically an
unredacted sample message with full headers that causes the problem.
SpamAssassin uses the aggregate scores of hundreds of rules, so it is
impossible to say *why* messages are misclassified without an actual message to
test.
As I know of cPanel+WordPress providers that do not have this issue, this seems
like a site-specific problem which others may have seen and fixed. The best way
to address such issues first is to ask for help on the SpamAssassin Users
Mailing List, which has a far broader audience than this bugzilla.
In addition, the failure of cPanel's "White List" to work for you is far from
something we could handle, as that is very much cPanel-specific. Your hosting
provider or cPanel themselves should be able to help you with that. Your
hosting provider is also able to see the logs of the mail server (Exim) and can
confirm for you this it is actually SpamAssassin causing the rejection.
Obviously, we are not Microsoft and can't fix Outlook. There's absolutely no
way for an Outlook setting to do anything regarding a SpamAssassin score.
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