hi tison: Thanks for your suggestion. I have also been thinking about how to better address the issues faced by community users while using StreamPark. We have tried to create an FAQ [1], but the results were not very effective. In my opinion, We need to add more user manuals and documentation. I also support the idea of creating a users-zh@ mailing list and opening a Chinese channel on Github Discussions. This will help cultivate a habit of users providing feedback.
[1] https://github.com/apache/incubator-streampark/issues/507 Best, Huajie Wang tison <wander4...@gmail.com> 于2023年12月1日周五 15:38写道： > Hi, > > Recently, I noticed that a few of user discussions/questions happened in > several thirdparty private channels and some of our contributors spent > quite a bit effort to reply or answer there. > > I'd suggest to guide users discussion to public channel, e.g., GitHub > Discussions or mailing list. This helps the conversation public searchable > and reduce the burden to answer similar question. > > Also, such context would become the source of document improvement that can > be used directly. Thirdparty private channels, instead, are most in a > "fire-and-forget" bias. > > Since most of StreamPark's users speak Chinese and may not be good at > English, I think it's OK to create a "中文" category in GitHub Discussions, > or users-zh@ mailing list like Flink. Although, we'd still maintain the > English channel and encourage users to report in English. > > Best, > tison. >
