Hi Matthias,

On 03/22/07 14:41, Matthias B. wrote:

If you are interested, we have other problems related to the dynamic
document construction performed by our letterhead system.
We have one strange problem for instance where a document is
constructed by our letterhead system and when you save it right away
as DOC, the resulting document crashes Word. But if you save as ODT
first, then terminate OOo, start it again and load the ODT and then
save it as DOC, the resulting document is okay. Note that just closing
the document and reopening it is not sufficient. OOo needs to be
terminated and restarted completely to recover. This again lets me
suspect that some internal data structure gets corrupted during the
dynamic construction of the document.  This is a grave issue for us,
because we need Word exchangeability and the workaround of "save as
ODT, terminate OOo completely, restart OOo, reopen document, export as
Word" is very hard to communicate to end users.

Unfortunately I am at a complete loss how to debug the above, because
it doesn't cause any visible symptoms in OOo. So I can't provide any
stack traces or other details except steps to reproduce using our
letterhead system. Is there a point in opening an issue for this or
posting it here on the mailing list? Or will this just be
closed/ignored with the remark "Please provide a minimal testcase that
does not require external modules" ?

Please provide a minimal test case that does not require external modules ;-) I guess exploring the issue would already cost us quite some time because of the difficulties mentioned by you. That's too much if you consider that there are other bugs around, which are somewhat easier to evaluate/fix.' You could compile you code with debug=tr to activate the assertions. Maybe one of them can give us a hint of what's going on here. An other option would be to use a tool like valgrind or boundschecker to obtain some information about potential corrupted memory.

Hope this helps,

Frank

--
Frank Meies (fme) - OpenOffice.org Writer
OpenOffice.org Engineering at Sun: http://blogs.sun.com/GullFOSS

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  • [sw-discussion... Matthias B.
    • Re: [sw-d... Frank Meies - Sun Germany - Development - Software Engineer
      • Re: [... Frank Meies - Sun Germany - Development - Software Engineer
        • R... Matthias B.
          • ... Andreas Martens
          • ... Frank Meies - Sun Germany - Development - Software Engineer

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