GitHub user chenlica added a comment to the discussion: Proposal: Add a user 
feedback option to Texera

This "Feedback" feature could just allow users to provide suggestions to the 
system admins, without expecting any formal replies.  So a ticket system is not 
needed for now.  The "Forum" feature we implemented earlier (currently 
disabled) is for a different purpose, i.e., letting people have online 
discussions.

I suggest we use an existing service to make it easier.  Each Texera deployment 
needs to configure this service properly. 

GitHub link: 
https://github.com/apache/texera/discussions/5759#discussioncomment-17347560

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