On 10/06/2015 01:55 AM, Matt Frantz wrote:
> I would like to be able to escalate certain tickets to the dev@ list, but
> not by default, since it would only create more emails for people to
> ignore.  I think this is a natural process in many cases, and as Stephen
> says, should probably be considered on a case-by-case basis.
> 
> The JIRA comment history is not always the best way to experience a complex
> issue with lots of discussion.  Sometimes, you need to create a summary
> (which should probably go in the ticket), and sometimes share that via dev@.
> 
> Is it possible to link to a dev@ thread from JIRA?  I like gremlin-users
> because it gives you that stable topic URL.  That would be nice to keep
> JIRA in the loop when the conversation advances in the dev@ list.

Yes/no/maybe/soon. You can link to the mail-archives for now
(mail-archives.apache.org), but we're working on adding Pony Mail to our
stack as a replacement for the rather old and cumbersome mod_mbox system
we currently use. You can see this dev list on PM at
https://pony-poc.apache.org/[email protected]

That URL is of course going to change a bit once/if/when we move it into
production (the sub-domain is going to change). Also beware that it is a
bit behind, as it's not been fully implemented in the mailing system
yet, so it relies on mail-archives to catch up first, which may take a
few minutes.

committers and non-committers alike can also use the pony mail system to
reply to emails and start new topics when logged in (committers should
use the ASF Oauth system, non-committers may use Persona).

With regards,
Daniel.

PS: The permalink for this thread on PM is:
https://pony-poc.apache.org/thread.html/12da2e69cfdde349b4cd3a27123c77a76af45f7fc693703981cb73f0@1444073875@%3Cdev.tinkerpop.apache.org%3E

> 
> On Mon, Oct 5, 2015 at 1:23 PM, Stephen Mallette <[email protected]>
> wrote:
> 
>> I don't think we need to explicitly create DISCUSS emails for every JIRA
>> ticket. That's not getting at what I'm understanding to be the fundamental
>> problem. The issue is that we have discussion in JIRA on, let's say, two
>> kinds of things (to keep it simple):
>>
>> 1. Important - breaking changes, release planning, design changes, big idea
>> proposals
>> 2. Less-important - bug, performance enhancement/optimization, non-breaking
>> feature/refactoring, javadoc/documentation
>>
>> For someone not in the project day in/out, it's hard for them to dig into
>> what's "Important" because there is all this other activity in JIRA that is
>> flying into the dev mailing list and thus it all gets ignored. I think we
>> can go a long way to keeping folks in touch with the project and improving
>> their ability participate by simply keeping emails to the dev list with
>> DISCUSS focused on "important".  I'm not saying we can't have them for
>> "less important", but if it's a standard "bug", is there really much to
>> discuss?  someone just go fix the bug.  if the documentation can better by
>> adding a new section - go write the docs.  In the end, those kind of things
>> should be considered on a case-by-case basis.
>>
>> To the extent it's possible, we might also try to DISCUSS first prior to
>> creating a JIRA issue.  That's not always practical to do for whatever
>> reason, but then it's easy to transfer the salient points from the DISCUSS
>> to JIRA when the time comes and in the mean time the interaction happened
>> in a way that was easy for folks to follow.
>>
>>
>> On Mon, Oct 5, 2015 at 3:37 PM, Marko Rodriguez <[email protected]>
>> wrote:
>>
>>> Hello,
>>>
>>> JIRA writes to dev@, but is seems that is not sufficient by Daniel
>>> Gruno's standards as "people ignore" JIRA emails.
>>>
>>> Here is what I recommend.
>>>
>>>         1. If you make a JIRA ticket write an email to dev@ about that
>>> ticket. [yes---even though that same email just came through via JIRA
>>> emailing it to dev@]
>>>         2. The subject of the mail should say: "[DISCUSS]
>>> http://url.to.jira.ticket";
>>>         3. In the body of the email write: "If you do not have JIRA write
>>> access, please reply to this email and we will copy/paste your email
>> over."
>>>                 - Also add the JIRA ticket URL in the body so its easy to
>>> click.
>>>         4. If you DO have JIRA access, please use the JIRA ticket for
>>> comments so we have everything consolidated in JIRA and not split between
>>> JIRA and dev@.
>>>
>>> Thoughts?,
>>> Marko.
>>>
>>> http://markorodriguez.com
>>>
>>>
>>
> 

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