Josh,
On 3/20/25 3:18 PM, Josh Miller wrote:
Really appreciate the response! I know it was an Avaya issue but they
aren’t easy to get a hold of. I’ll keep trying.
No problem. If you want to try to hack your device(s), you are more than
welcome to do so from our perspective. :)
There are several guides available online for how to upgrade, including
this one: https://tomcat.apache.org/upgrading.html
If you are considering diving into this, you should first determine how
"simple" the installation is. If you can find a directory that looks
plausibly like a "standard" Tomcat installation (download the binary
distribution as ZIP or tarball, then expand it and compare to what
you've got), then you likely have a "standard" Tomcat in there.
Likewise, if you find a webappnaame.war file or webappname/ directory,
especially in a directory called webapps/ somewhere then that's even
better news.
If you find stuff like that, you may be able to frankenstein something
together. The highest Tomcat version you should consider right now is
Tomcat 9.0.x. Get the latest version and see if you can get the WAR file
(or expanded WAR directory) to even start in a new (separate) Tomcat
installation. If it starts, test it. If it doesn't start... you can try
posting error messages here and we'll try helping you get it up and running.
If you can't find anything like the above, you will likely need some
expert help. I'm surprised Avaya won't answer. Are you still using a
supported device from them?
-chris
*From: *Christopher Schultz <ch...@christopherschultz.net>
*Date: *Thursday, March 20, 2025 at 3:12 PM
*To: *Tomcat Developers List <dev@tomcat.apache.org>, Josh Miller
<josh.mil...@teracommunications.com>
*Subject: *Re: Fwd: Existing version: 7.0.82
Josh,
Sorry, we don't provide support for Avaya One X Portal, only for Apache
Tomcat itself. We also can't help you upgrade Tomcat inside your product
because we don't know how it's been integrated into the product itself
and our instructions may cause unexpected behavior or failure.
You should contact Avaya directly or consult your Avaya support provider.
If you are really running Tomcat 7.0.82 then I suspect an upgrade is in
order, as that version hasn't been current for 6.5 years. There are
likely many security issues that you will want to correct by upgrading
to the latest version of Tomcat compatible with your product.
-chris
On 3/20/25 12:52 PM, Brian Proffitt wrote:
Forwarded from apa...@apache.org <mailto:apa...@apache.org
<mailto:apa...@apache.org>>. If you
reply, please respond to the original sender.
BKP
---------- Forwarded message ---------
From: *Josh Miller* <josh.mil...@teracommunications.com
<mailto:josh.mil...@teracommunications.com
<mailto:josh.mil...@teracommunications.com>>>
Date: Thu, Mar 20, 2025 at 3:22 AM
Subject: Existing version: 7.0.82
To: apa...@apache.org <mailto:apa...@apache.org <mailto:apa...@apache.org>>
<apa...@apache.org
<mailto:apa...@apache.org <mailto:apa...@apache.org>>>
Hello,____
__ __
Sorry to bother you with this but I did try going through the Avaya
documents and searching out message boards but can’t find the proper
information. I have a client using Avaya One X portal for IP Office
version 11.0. They would like to upgrade the version of One X portal to
12.0 or 12.1 but I can’t find what version of Apache Tomcat that
installer includes. Do you know how I could find that information? ____
__ __
Thank you,____
__ __
Josh Miller____
Main 515-964-1323____
Direct 941-444-0201____
www.teracommunications.com <http://www.teracommunications.com> <http://
www.teracommunications.com <http://www.teracommunications.com>> ____
Book time with Josh Miller <https://outlook.office.com/bookwithme/
user/2651ed3356ea4ea6a72d3a2ef6842...@teracommunications.com?
anonymous&ep=pcard>____
__ __
A picture containing object Description automatically generated____
__ __
Likely sent using voice to text. Erroneous words are a feature, not a
typo.____
Brian Proffitt
VP, Marketing & Publicity
VP, Conferences
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