#2 in your list makes reading of long threads very difficult. Specially if
someone is  using a hand held device like phone to check email. What is
suggested would improve readability greatly and perhaps make things simpler
to follow.

On Mon, Mar 9, 2009 at 12:34 PM, Kevan Miller <[email protected]>wrote:

> I follow a fair number of mailing lists. For some reason, I seem to have a
> particularly hard time reading the Tuscany dev mailing list. One reason for
> this is the volume of posts -- there is a lot of activity. However, I also
> find that posts to the dev list can be difficult to read.
>
> With this in mind, I have a few suggestions... These are all pretty minor,
> and have little to do with the actual content of dev list postings (which I
> think are good). I hope these are useful...
>
> 1. Use plain text, not html. Seems like a lot of posters are using html.
> Hint for GMail web interface users -- HTML is your default. To switch to
> plain text, click the "Plain Text" link while composing an email. I believe
> that this setting is sticky (i.e. it will last between composing emails and
> between browser sessions). Use *bold* and SHOUT and "italics" if you feel
> the need to enhance your message, not their rich text equivalents...
>
> 2. Edit your responses. A lot of "Reply" messages include the entire text
> of the original email. I find myself spending a lot of time just scrolling
> down through a new email to get to the "new" text at the bottom. Assume that
> everyone is using an email client that is effective at following email
> threads. It's easy to "replay" the state of the conversation. There's no
> need to include the contents of entire discussion in every email...  If
> you're only responding to point #5 in an email response, make things simpler
> for your readers by deleting points 1-4. Likewise, if you're only responding
> to point #1, delete 2-5 -- that way, I don't have to scroll down to the end
> of the email looking for anything more to read... This isn't dogma and be
> sure and use editorial discretion -- no need to reduce the size of a 5 line
> email. Also, be sure you leave enough text so that you're not altering
> someone's meaning by taking their statements out-of-context.
>
> Those are my big hitters, one additional minor point:
>
> 3. Don't hijack threads. If you use "Reply" to create a new message and
> change the "Subject" line, some email clients will still associate this new
> email thread, with the previous one. It's called "thread hijacking" and you
> end up with two logical threads of discussion on one physical thread. If you
> want to "fork" a new discussion topic (e.g. both "reply" *and* start a new
> subject), use "Reply" and copy/paste the text into a "New Message".
>
> --kevan
>

Reply via email to