Dear Tony,
Apologies for the delay in replying to your message! But welcome to the
project.  As you may have gathered, it can be very active.


>Hi all,
>
>I am a communications professional, and a business owner who has now 
>switched to OOo throughout my company.

Excellent!  So, can I do a case study on your company? :-) I'm totally
serious. We always need to document those companies that have switched.
It's a huge priority.  If you are interested, let me know directly.

>
>I suggest that the main OOo site is flawed in that it has a somewhat
>underpopulated feel to it. For someone to whom the prospect of
>ditching something as familiar as MS Office is kind of daunting, it
>would be very good to be immediately met with the presence of HUMAN
>BEINGS who offer reassurance that it really works, it's good, it'll
>all work out OK.

okay....
>
>I heartily recommend the following:-
>
>1. Increase the prominence of links to these forums on the main page. 
>Emphasise that there are 10,000 people in the community.

Ah, interesting. By "these forums" you mean the mail lists?  We do try
to emphasize them, and I think that the proposals that have been made to
a better job of that.  I think our Support page--which is now officially
being redesigned (or about to be, anyway)--might also be a great place
to underscore the community part of OOo.

>
>2. On the very top OOo page have a small space given to a 
>frequently-refreshing series of headshots and quotes from successful, 
>real-world users. Like this: www.epmu.org.nz <http://www.epmu.org.nz>

Hm. 
>
>3. How about some multimedia content? Voices and talking faces. If for 
>no other reason, simply to give the whole enterprise a HUMAN feel.

Perhaps as a rotation of the homepage graphic.  For instance, I very
much want to use the ES project's graphic, after voting on the
splashscreen: <http://es.openoffice.org/>.   I do agree we need to
humanize the site; I do not think voices is the way--I invariably turn
off the sound when I come across such on websites and I feel they do not
really "sell" as "turn off".  

But there are other areas where we can "humanize" things--like in photos
of interview subjects, things like that.

Also, it might be interesting to have more of this human stuff on the
Support page: after all it is meant for people wanting support on using
OOo.  
>
>
>Hope I don't offend anyone with these suggestions... on the bright
side, 
>we CAN beat a dancing paperclip!

:-)  

Thanks for the ideas!  Would you want to help out with the Suppport page
redesign?  

>
>Cheers,
>
>Tony Sutorius
>Unreal Films Ltd
>Wellington, New Zealand

Cheers
Louis 

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