On Friday 19 October 2007 05:19:46 Christian Lohmaier wrote:
> Hi *,
>
> sorry for the very long delay
>
> On 9/4/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> 
wrote:
> > On Tuesday 04 September 2007 08:00:19 Christian Lohmaier wrote:
> > > On 8/22/07, [EMAIL PROTECTED]
> >
> > <[EMAIL PROTECTED]> wrote:
> > > If this is not enough, what would you like to see there
> > > instead?
>
> Unfortunately you didn't give a final answer on that question.

You are committing on your own question.

>
> > > The systems requirements that are linked in the right set of
> > > links, has a more verbose listing:
> > > "Windows 98, Windows ME, Windows 2000 (Service Pack 2 or
> > > higher), Windows XP, Windows 2003, Windows Vista (enhanced
> > > Vista integration from version 2.2)"
> > > http://www.openoffice.org/dev_docs/source/sys_reqs_20.html
> >
> > I know it tells what versions but everyday at least a dozen
> > times a day on the users mailing list some Windows user will
> > ask does it work with windows ___ and the users will tell them
> > rather than make them find it on the web site.
>
> So please tell me what should be written on the page so that
> users won't ask that question again and again.
> I'm sure they will be keeping to ask, no matter what is written
> on the page, but when you have a suggestion, I'm surely willing
> to update the page.

Non-technical users have no idea what >98 means. Now to point 
something out here. >98 really means any version greater then 98. 
For Windows users the process has to be simple and directly in 
front of them.

List the Windows versions something like this:

<Windows download button>
Windows 98, Me, 2000 SP2 or higher, XP, 2003, Vista

Here is my sample

http://24.197.142.167/~jack/download.php

> > Maybe the link to the system requirements needs to be made more
> > obvious. Windows users don't look for things, if it is not
> > right in front of them they won't see it. Most Windows users
> > don't even check the documentation links to the right.
>
> Even when there was a big fat button, I doubt that windows users
> would have a look at something boring than system requirements..

You are correct. Windows users are lazy because they are spoon fed 
by Microsoft. The IT world that supports Microsoft and Microsoft 
users for the most part allows this. Even this org allows it by 
letting them ask questions on the mail list without subscribing. 
The philosophy is make it easy for them. I am okay with that but 
the web site does just the opposite. The site is confusing and 
annoying to everyone.

> But is your suggestion to use a more prominent link to the system
> requirements only? If so, what should the link-text read to make
> it sexy for the user?

If the website was written and laid out to accommodate this accepted 
built-in laziness of the Windows users a lot of the flood of FAQs 
asked on the mailling list would go away. Then no one would be 
getting 100s of email from the list. That flood of email is the 
argument that anyone supporting no subscription uses. That would go 
away.

> > [..]
> > I have been reading the mail that has been coming to this list
> > and I see the problems and I see the frustration by everyone
> > working on the site. Now you have one more person to help you.
>
> I'm very happy about that, but don't be shy and voice your
> opinion, give concrete examples with the wording of your
> choice...
>
> ciao
> Christian

Some of these fixes can be done right now without needing to wait 
for the new over haul that is in process now. Some one just needs 
to change the text on the pages that are already there and maybe a 
link or two. I would do this if I had access.

-- 
http://24.197.142.167/~jack/openofficefaq.php Read the 
OpenOffice.org FAQ
Microsoft users go to http://www.pclinuxos.com for a great user 
friendly Linux experience!

---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to