In short: I'd like a straightforward interface at OpenOffice.org for looking after and filing bugs without need of registering.
In long: This will be a bit longer and some kind of a rant. I don't know where else I should place this topic. This list matches best, I think. Today I encountered a bug in OOo (the app). The bug itself is from minor interest, but I want to tell what fun I had with it. From the last bug I experienced I knew, that the searching for bugs at the OOo-site was pretty ugly but though I tried to go there. Hm, which way I took last time? OpenOffice.org => Support? Nope. Fulltextsearch for bug and (as I later found out _Issue_ would be the right thing) issue doesn't hit anything of relevance. So back to OpenOffice.org, look what else we can find. => Participate? Mmh, maybe. It links to a page with again several topics to choose. => User Experience sounds like newspeech for "tell us what you think of OOo". Now indeed at this page on the left shows up a link => Issue Tracker. Why, this is straightforward, isn't it? (later I had a look to => Projects since one would also could think to find a bug tracker but there too it can't be found) Anyway, I have found the Bug^W^WIssue Tracker so I can proceed. Clicking at the link, a neat trim page shows up with one search field - a bit small maybe. Ha, it's just for searching for issue numbers as the # sais. A pity I am no halfgod who could guess the right one straightforward -.- So, surely I have to => Query Database to see if I can find "my" bug As the ~1MB page has loaded I have to scroll two times to see it all since I am at my netbook. But I guess I am happy for I don't see all the disgusting searchfields at once with a lot more possibilities to scroll inside of them. Sweet indeed. I don't fiddle with all these fields but just search some words for in "Summary" and "A description entry" but either I get no hits or about several hundred so I give up here. (A small interlude: since I am native german I realised, that with de.OpenOffice.org I would have found the Issue Tracker more easily but searching it still is a PITA since except the big lot of fields some time I just don't have the right english programmer vocabulary to search for.) I turn to irc.freenode.org/#OpenOffice.org. There after short my bug is confirmed, I am shown to http://qa.openoffice.org/issue_handling/submission_gateway.html to report it. Since it affects ooweb I am again baffled where to put the bug. At IRC I am told, that oowriter is the right topic. How straightforward indeed again! Clicking it I am shown a "Permission denied!" and told, that guest hasn't rights to do what I tried and that I should log in. Anyway, since in IRC I was told that a part of my bug is already filed I just was fed up and let it be. I guess I wasted twenty minutes for trying to research or reporting the bug. Some parts of the OpenOffice.org-site look already like the feature-monster OpenOffice, including the lost feeling users experience among the tons possibilities which don't work out as expected but one hasn't the power to change that. If there would be a straightforward way of searching for and reporting bugs, I won't say that OOo would get better or more detailed bug reports, but maybe the "normal user" (yes, ha! :P) would have a chance to report things he found or wants to have improved without getting lost in the depths of the OpenOffice.org-site exhausted -.- malenki --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@website.openoffice.org For additional commands, e-mail: dev-h...@website.openoffice.org
