Craig Russell wrote on 12/12/17 8:31 AM: > I think this tool is what I was talking about else-thread.
+1, that's where I am coming from too. The big question is: how simple can we make the setup/configuration? I thought the secretary tool (as Sam notes) required a local checkout of various files - that's a non-starter for most people who just want to help with answering questions on an operational list. Can we build this as a UI within Whimsy, restricted to a group, where anyone going to whimsy.a.o/operations/help_with_ListX all sees the same contents of the past 30 days of ListX traffic, and can click to read or send precanned replies right from the browser? (I.e. no local setup). > > Anyone on the committee should be able to look at the queue of questions, and > reply with a boilerplate answer. My expectation is that a text box where the > member could elaborate would also be required. > > Having a list of tick-boxes with the standard replies and a text entry box > and a disclaimer could compose a reply to the requestor which would be sent > via (submit) button. Yes - the ListX administrator would need to configure the set of common answers with boilerplates. Also, having an additional text entry box (or a way to edit the whole mail) is critical; many cases have obvious extra pointers or tips that the answerer can provide to the original questioner beyond the plain boilerplate. > > Maybe a design conference call would be the best way forward here? Yup. Sam, Craig, Shane, possibly Mark Thomas? Anyone else volunteering to work on building this project in the short term? I am unavailable 19-21 Dec (in SFO speaking at a law conference) and 24-25 Dec; otherwise I'm mostly free. I do not have a call-in number. -- - Shane https://www.apache.org/foundation/marks/resources
