Hi all,

This is gentle reminder for the newer people in the QA team. Please make
sure to provide clear steps to reproduce issues. Even though you find a
very useful issue, if the developer cannot reproduce it based on your
explanation, then it is hard or sometimes impossible to fix. If you not
sure as to how to report the steps, please do have a chat with a senior
person from the QA team.

When there are documentation available on how things are done, please refer
to them and report issues if they don't work as expected. In such
situations please quote the documentation that you referred to and explain
what didn't work. Please also be mindful that some configurations or
approach to make changes to configuration may change from release to
release and therefore be sure to follow the latest documentation.

Thanks,
Senaka.

-- 
* <http://us13.wso2con.com/>
*
*
*
*Senaka Fernando*
Senior Technical Lead; WSO2 Inc.; http://wso2.com*
Member; Apache Software Foundation; http://apache.org

E-mail: senaka AT wso2.com
**P: +1 408 754 7388; ext: 51736*; *M: +94 77 322 1818
Linked-In: http://linkedin.com/in/senakafernando

*Lean . Enterprise . Middleware
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