Hi, I tried this scenario again and it worked. I think there would have been a network issue earlier (as I tested it at home).
For example : I created a user and enrolled an android device using the username and emailed password, in WiFi_1. Then disconnected from WiFi_1 and connected to WiFi_2, tried to add another android device from WiFi_2 with the same username and emailed password. It worked, the device was added successfully. Thank you. Regards, Pasanthi. On Mon, Oct 13, 2014 at 10:06 PM, Niranjan Karunanandham <niran...@wso2.com> wrote: > Hi Pasanthi, > > > On Mon, Oct 13, 2014 at 12:33 PM, Pasanthi Amarasekera <pasan...@wso2.com> >>> wrote: >>> >>>> Hi Harshan, >>>> >>>> No I did not get any errors in server but the authentication failed >>>> with the agent in the device. And another thing I noticed is, it is not the >>>> same EMM server IP I get when I change the network. >>>> >>> When the network changes, the server IP will change because the IP > assigned to your laptop changes when you connect to another wifi network. > > Regards, > Nira > > > On Mon, Oct 13, 2014 at 1:42 PM, Inosh Perera <ino...@wso2.com> wrote: > >> Hi Pasanthi, >> Instead of creating a new user, can you use admin credential and enroll >> with two devices? This should be possible, and even for a normal user, it >> should work. What is the exact error shown on the device? >> >> Regards, >> Inosh >> >> On Mon, Oct 13, 2014 at 1:32 PM, Harshan Liyanage <hars...@wso2.com> >> wrote: >> >>> Hi Pasanthi, >>> >>> We have not tested such multi-device scenarios in different networks. >>> But it should work fine. However could you please try enrolling a different >>> user & enroll multiple devices for that user (in the same network)? >>> >>> Thanks, >>> >>> Best Regards, >>> >>> Lakshitha Harshan >>> Software Engineer >>> Mobile: *+94724423048* >>> Email: hars...@wso2.com >>> Blog : http://harshanliyanage.blogspot.com/ >>> *WSO2, Inc. :** wso2.com <http://wso2.com/>* >>> lean.enterprise.middleware. >>> >>> On Mon, Oct 13, 2014 at 12:33 PM, Pasanthi Amarasekera < >>> pasan...@wso2.com> wrote: >>> >>>> Hi Harshan, >>>> >>>> No I did not get any errors in server but the authentication failed >>>> with the agent in the device. And another thing I noticed is, it is not the >>>> same EMM server IP I get when I change the network. >>>> >>>> For example let's say I got PW_1 as password with WiFi_1 for user_1. >>>> I can't use this PW_1 to enroll another device for user_1 in WiFi_2. >>>> >>>> Thank you. >>>> >>>> Regards, >>>> Pasanthi. >>>> >>>> >>>> On Mon, Oct 13, 2014 at 11:54 AM, Harshan Liyanage <hars...@wso2.com> >>>> wrote: >>>> >>>>> Hi Pasanthi, >>>>> >>>>> AFAIK there could not be any issue for this scenario. We have tested >>>>> it. Do you get any errors in server when enrolling the new device to the >>>>> EMM? >>>>> >>>>> Thanks, >>>>> >>>>> Best Regards, >>>>> >>>>> Lakshitha Harshan >>>>> Software Engineer >>>>> Mobile: *+94724423048* >>>>> Email: hars...@wso2.com >>>>> Blog : http://harshanliyanage.blogspot.com/ >>>>> *WSO2, Inc. :** wso2.com <http://wso2.com/>* >>>>> lean.enterprise.middleware. >>>>> >>>>> On Mon, Oct 13, 2014 at 10:59 AM, Pasanthi Amarasekera < >>>>> pasan...@wso2.com> wrote: >>>>> >>>>>> >>>>>> >>>>>> On Sun, Oct 12, 2014 at 11:57 PM, Pasanthi Amarasekera < >>>>>> pasan...@wso2.com> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> Last week I created a user to the EMM running in my localhost and >>>>>>> then enrolled an android phone, with the username and the password >>>>>>> given in >>>>>>> the user enrollment email. >>>>>>> >>>>>>> Today I tried to add an android tab to the same user with the same >>>>>>> username and password. But those credentials didn't work today. What >>>>>>> can be >>>>>>> the reason for this ? >>>>>>> >>>>>>> The tab used is a nexus 7 with android 4.4.4 >>>>>>> >>>>>>> I had to create a new user to add the above mentioned tab to my >>>>>>> local EMM. >>>>>>> >>>>>>> The only difference between the users I created last week and today >>>>>>> is, the wifi network. >>>>>>> >>>>>>> Thank you. >>>>>>> >>>>>>> Regards, >>>>>>> Pasanthi. >>>>>>> >>>>>>> -- >>>>>>> Pasanthi Amarasekera >>>>>>> WSO2 Inc: http://wso2.com >>>>>>> lean.enterprise.middleware >>>>>>> >>>>>>> Mobile: +94 77 9541735 >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Pasanthi Amarasekera >>>>>> WSO2 Inc: http://wso2.com >>>>>> lean.enterprise.middleware >>>>>> >>>>>> Mobile: +94 77 9541735 >>>>>> >>>>>> _______________________________________________ >>>>>> Dev mailing list >>>>>> Dev@wso2.org >>>>>> http://wso2.org/cgi-bin/mailman/listinfo/dev >>>>>> >>>>>> >>>>> >>>> >>>> >>>> -- >>>> Pasanthi Amarasekera >>>> WSO2 Inc: http://wso2.com >>>> lean.enterprise.middleware >>>> >>>> Mobile: +94 77 9541735 >>>> >>> >>> >>> _______________________________________________ >>> Dev mailing list >>> Dev@wso2.org >>> http://wso2.org/cgi-bin/mailman/listinfo/dev >>> >>> >> >> >> -- >> Inosh Perera >> Software Engineer, WSO2 Inc. >> Tel: 0785293686 >> >> _______________________________________________ >> Dev mailing list >> Dev@wso2.org >> http://wso2.org/cgi-bin/mailman/listinfo/dev >> >> > > > -- > > *Niranjan Karunanandham* > Senior Software Engineer - WSO2 Inc. > WSO2 Inc.: http://www.wso2.com > > _______________________________________________ > Dev mailing list > Dev@wso2.org > http://wso2.org/cgi-bin/mailman/listinfo/dev > > -- Pasanthi Amarasekera WSO2 Inc: http://wso2.com lean.enterprise.middleware Mobile: +94 77 9541735
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