Hi Sabra, i think you get this error because you get an invalid json (empty string or null) from the tierapi for subscription plans details.
First thing you can do is try returning an empty string from their and check whether you can re produce it. And thencheck the db for the existence of data. If the data are there then check whether database connections are properly handled. Regards, Ishara Cooray Senior Software Engineer Mobile : +9477 262 9512 WSO2, Inc. | http://wso2.com/ Lean . Enterprise . Middleware On Fri, Jun 17, 2016 at 8:59 PM, Kasun De Silva <[email protected]> wrote: > Better add some debug logs to the tier and print this Malformed Json too, > in such cases. SO that you can Identify whats going on. > > On Fri, Jun 17, 2016 at 3:45 AM, Sabra Ossen <[email protected]> wrote: > >> Hi Kasun, >> >> The issue arises when we try to create a new app or version from the ui >> or rest api, specifically at the point of accessing the tier api. But since >> this issue occurs intermittently by including proper logging in the tier >> api and returning proper json responses we will be able to identify the >> real reason when such an issue occurs. >> >> Thanks and Regards. >> >> >> On Sat, Jun 11, 2016 at 2:35 AM, Kasun De Silva <[email protected]> wrote: >> >>> ​Did you try create version from rest api? Can we do a load test to the >>> rest api and see? >>> >> >> >> >> -- >> *Sabra Ossen* >> *Software Engineer* >> Email: [email protected] >> Mobile: +94 767 837356 >> > > > > -- > *Kasun de Silva* > Senior Software Engineer > > WSO2 Inc <http://wso2.com>*. *|* E*mail : [email protected] | Mobile: +94 > 77 794 4260 > > > _______________________________________________ > Dev mailing list > [email protected] > http://wso2.org/cgi-bin/mailman/listinfo/dev > >
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