Hi Vishanth,

Are you using email OTP authenticator with SMTP transport or Email APIs?

Thanks,
Kathees

On Mon, Jan 30, 2017 at 11:40 AM, Vishanth Balasubramaniam <
vishan...@wso2.com> wrote:

> Hi,
>
> I followed the steps mentioned in the docs [1]. I am not sure what exactly
> I need to set for the following configurations
>
>    - SendgridFormData
>    - SendgridURLParams
>
>
> I am getting the following error when I tried to do the 2 step
> authentication via Email OTP.
>
> [2017-01-30 11:30:35,087] ERROR {org.wso2.carbon.identity.
> authenticator.emailotp.EmailOTPAuthenticator} -  Unable to send the code
>
> org.wso2.carbon.identity.application.authentication.framework.exception.AuthenticationFailedException:
> Unable to send the code
>
> at org.wso2.carbon.identity.authenticator.emailotp.EmailOTPAuthenticator.
> initiateAuthenticationRequest(EmailOTPAuthenticator.java:186)
>
> at org.wso2.carbon.identity.application.authentication.framework.
> AbstractApplicationAuthenticator.process(AbstractApplicationAuthenticat
> or.java:64)
>
> at org.wso2.carbon.identity.application.authentication.
> framework.handler.step.impl.DefaultStepHandler.doAuthentication(
> DefaultStepHandler.java:466)
> .
> .
> .
> Caused by: org.wso2.carbon.identity.application.authentication.
> framework.exception.AuthenticationFailedException: Unable to send the code
>
> at org.wso2.carbon.identity.authenticator.emailotp.EmailOTPAuthenticator.
> initiateAuthenticationRequest(EmailOTPAuthenticator.java:186)
>
> ... 62 more
>
> [1] - https://docs.wso2.com/display/ISCONNECTORS/
> Configuring+EmailOTP+With+Email+APIs
>
>
> Regards,
> Vishanth
>
> --
> *Vishanth Balasubramaniam*
> Committer & PMC Member, Apache Stratos,
> Software Engineer, WSO2 Inc.; http://wso2.com
>
> mobile: *+94 77 17 377 18*
> about me: *http://about.me/vishanth <http://about.me/vishanth>*
>



-- 
Kathees
Software Engineer,
email: kath...@wso2.com
mobile: +94772596173
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