Hi,

Can you try to access the dashboard once again and post the error logs
printed in wso2carbon.log? You can find this in WSO2_HOME/repository/logs/
folder, where WSO2_HOME is the root of your WSO2 Identity Server.

Farasath Ahamed
Software Engineer, WSO2 Inc.; http://wso2.com
Mobile: +94777603866
Blog: blog.farazath.com
Twitter: @farazath619 <https://twitter.com/farazath619>
<http://wso2.com/signature>



On Sun, Feb 12, 2017 at 12:30 PM, mgbii bax <[email protected]> wrote:

> Hello,
>
> I did not generate new keys since I have all the necessary certificates
> and key for *.owndomain.com and owndomain.com. I used the same
> certificates for our publicly accessible website. I followed the directions
> from [1] link below to create a new keystore and import to client store. I
> have also modified all affected files, replacing the wso2carbon.jks file
> entries, new password, new alias, new key password etc. No End User
> dashboard still. I keep on getting this message in my chrome browser:
>
> [1] https://docs.wso2.com/display/ADMIN446/Creating+New+Keystores
>
> I'm using a no GUI linux box to test the wso2 service that's why I don't
> use "localhost".
>
> + Start from this link:
> https://sub.owndomain.com:9443/dashboard
>
> + I get redirected to:
> https://sub.owndomain.com:9443/dashboard/samlsso.jag?login=true
>
> + With a page that shows:
> You are now being redirected to Identity Server. If the redirection fails,
> please click on the button below.
>
> + With a "Redirect manually" button
>
> + Then after a few minutes..
> https://sub.owndomain.com:9443/authenticationendpoint/
> login.do?SSOAuthSessionID=1CFADEB31AC41CC6DF875E2477D387
> D2FC3CAF3CFF13B80E6BB4E747743D549BD4A2076A1DB248B925785BE187
> 247CB616305D962EAE88275514941D5167CF195DCA7E02E1A0BC0F74BDCA
> C0E3778135FF5CAC684B474F4C366598995DC769681E2E7ADB9D6261888C
> 107E51CDD076C58F78786004977A0BC033B5F50D6BA207&commonAuthCallerPath=%
> 2Fsamlsso&forceAuth=false&passiveAuth=false&tenantDomain=carbon.super&
> sessionDataKey=b6a8a00f-fe21-4e54-b69c-49ccb3014549&relyingParty=wso2.my.
> dashboard&type=samlsso&sp=wso2_sp_dashboard&isSaaSApp=true&authenticators=
> BasicAuthenticator:LOCAL
>
> + With a page that shows:
> Authentication Error !
> Something went wrong during the authentication process. Please try signing
> in again.
>
> from logs:
> 10.16.20.1 - - [12/Feb/2017:12:06:59 -0800] "GET /dashboard/ HTTP/1.1" 302
> - "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like
> Gecko) Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:06:59 -0800] "GET /dashboard/login.jag
> HTTP/1.1" 302 - "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36
> (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:06:59 -0800] "GET
> /dashboard/samlsso.jag?login=true HTTP/1.1" 200 1608 "-" "Mozilla/5.0
> (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko)
> Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:06:59 -0800] "GET /favicon.ico HTTP/1.1"
> 405 832 "https://sub.owndomain.com:9443/dashboard/samlsso.jag?login=true";
> "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko)
> Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:06:59 -0800] "POST /samlsso HTTP/1.1" 302 -
> "https://sub.owndomain.com:9443/dashboard/samlsso.jag?login=true";
> "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko)
> Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:09:10 -0800] "GET
> /authenticationendpoint/login.do?SSOAuthSessionID=
> 17B09FD1FE6F3B61B34F88DA13AAF56238F4A32343D04F7933F43D5C30B5
> 5CBC29DFE5F5549DCA8296B237E06BD288ABAEE827D7884844A68F5B495C
> D12C0B225995658EE5253FDBFD640A120EF5FBB7BBA3125F005232F99FCF
> 5A1376F2E30C433EACD840FEB8254216393B24A6B20B0ED0A6405075215C
> AC7BFC24ED137543&commonAuthCallerPath=%2Fsamlsso&forceAuth=false&
> passiveAuth=false&tenantDomain=carbon.super&sessionDataKey=87078deb-0812-
> 4118-a227-ba3bd26dbf1b&relyingParty=wso2.my.dashboard&type=samlsso&sp=
> wso2_sp_dashboard&isSaaSApp=true&authenticators=BasicAuthenticator:LOCAL
> HTTP/1.1" 500 616 "https://sub.owndomain.com:9443/dashboard/samlsso.jag?
> login=true" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36
> (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36"
> 10.16.20.1 - - [12/Feb/2017:12:09:11 -0800] "GET /favicon.ico HTTP/1.1"
> 405 832 "https://sub.owndomain.com:9443/authenticationendpoint/
> login.do?SSOAuthSessionID=17B09FD1FE6F3B61B34F88DA13AAF5
> 6238F4A32343D04F7933F43D5C30B55CBC29DFE5F5549DCA8296B237E06B
> D288ABAEE827D7884844A68F5B495CD12C0B225995658EE5253FDBFD640A
> 120EF5FBB7BBA3125F005232F99FCF5A1376F2E30C433EACD840FEB82542
> 16393B24A6B20B0ED0A6405075215CAC7BFC24ED137543&commonAuthCallerPath=%
> 2Fsamlsso&forceAuth=false&passiveAuth=false&tenantDomain=carbon.super&
> sessionDataKey=87078deb-0812-4118-a227-ba3bd26dbf1b&relyingParty=wso2.my.
> dashboard&type=samlsso&sp=wso2_sp_dashboard&isSaaSApp=true&authenticators=
> BasicAuthenticator:LOCAL" "Mozilla/5.0 (Windows NT 6.1; WOW64)
> AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36"
>
> Thanks in advance..
>
>
> --
>
> regards
>
> gezeala bacuño II
>
> On Fri, Feb 10, 2017 at 11:30 PM, Farasath Ahamed <[email protected]>
> wrote:
>
>> I tested the dashboard in a fresh pack and it is working fine. I see you
>> are accessing it using a hostname.
>>
>> So you might encounter an error like below,
>> *javax.net.ssl.SSLException: hostname in certificate didn’t match:
>> <localhost> != sub.domain.com <http://sub.domain.com>*
>>
>> This happens because by default the WSO2 Identity Server ships with a
>> certificate for localhost. If you are accessing via a hostname you need to
>> create a self-signed certificate for that key and import it to
>> client-truststore.jks
>>
>> Here are the steps,
>>
>>    1. Navigate to <IS_HOME>/repository/resources/security in your
>>    terminal
>>    2. Assuming that you have keytool installed, run the below command to
>>    generate a self-signed certificate for your domain name
>>
>>            keytool -genkey -keyalg RSA -alias selfsigned -keystore
>> wso2carbon.jks -storepass wso2carbon -keysize 2048
>>           (When it prompts for first name and last name give your domain
>> name)
>>
>>        3. Export the certificate,
>>           keytool -export -alias selfsigned -file selfsigned.crt
>> -keystore wso2carbon.jks -storepass wso2carbon
>>
>>        4. Import it to the client-truststore.jks
>>           keytool -import -alias test -file selfsigned.crt -keystore
>> client-truststore.jks -storepass wso2carbon
>>
>>
>> Can you try restarting the server after these steps and accessing the
>> dashboard?
>>
>>
>> Thanks,
>> Farasath Ahamed
>> Software Engineer, WSO2 Inc.; http://wso2.com
>> Mobile: +94777603866
>> Blog: blog.farazath.com
>> Twitter: @farazath619 <https://twitter.com/farazath619>
>> <http://wso2.com/signature>
>>
>>
>>
>> On Fri, Feb 10, 2017 at 5:22 PM, mgbii bax <[email protected]> wrote:
>>
>>> Hello,
>>>
>>> I'm currently evaluating wso2 Identity Server and I'm using the latest
>>> version 5.3.0. By default, with or without using a load balancer I can't
>>> access the End User Dashboard as stated in docs:
>>> https://docs.wso2.com/display/IS530/Using+the+End+User+Dashboard.
>>>
>>> https://sub.domain.com:9443/dashboard
>>> https://sub.domain.com:9443/dashboard/acs
>>> https://lanhostname:9443/dashboard/
>>> https://lanhostname:9443/dashboard/acs
>>>
>>> I have tested several times, also did a fresh test and it seems that the
>>> End User Dashboard is not working for Identity Server 5.3.0.
>>>
>>> What are the configs that I need to modify to make it work?
>>>
>>>
>>> --
>>>
>>> regards
>>>
>>>
>>>
>>> _______________________________________________
>>> Dev mailing list
>>> [email protected]
>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>
>>>
>>
>
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