Hi Menaka
Reason is here in two methods its handled by two different handlers. What
we can do is to improve logging in governance handler. You may create a
jira for that as an improvement.

Thanks & Regards
Danushka Fernando
Associate Tech Lead
WSO2 inc. http://wso2.com/
Mobile : +94716332729

On Thu, Jul 6, 2017 at 11:44 AM, Menaka Jayawardena <men...@wso2.com> wrote:

> Hi,
>
> In IS 5.3.0, we can enable account lock in two methods.
> 1. The file based method, which applies the configuration globally for all
> the tenants.
> 2. Enable through the management console.
>
> But, the logs in those two cases are looks different.
>
> When IS is configured using the method 1, the logs are as follows.
> [2017-07-06 11:31:23,634]  WARN 
> {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil}
> -  Failed Administrator login attempt 'menaka[-1234]' at [2017-07-06
> 11:31:23,634+0530]
> [2017-07-06 11:31:30,817]  INFO 
> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
> -  User, menaka has exceed the max failed login attempts. User account
> would be locked
> [2017-07-06 11:31:30,839]  WARN 
> {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil}
> -  Failed Administrator login attempt 'menaka[-1234]' at [2017-07-06
> 11:31:30,839+0530]
> [2017-07-06 11:31:36,746]  WARN 
> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
> -  User account is locked for user : menaka. cannot login until the account
> is unlocked
> [2017-07-06 11:31:36,747] ERROR {org.wso2.carbon.core.
> services.authentication.AuthenticationAdmin} -  System error while
> Authenticating/Authorizing User : 17003 User account is locked for user :
> menaka. cannot login until the account is unlocked
> [2017-07-06 11:31:56,780]  WARN 
> {org.wso2.carbon.identity.mgt.IdentityMgtEventListener}
> -  User account is locked for user : menaka. cannot login until the account
> is unlocked
> [2017-07-06 11:31:56,785] ERROR {org.wso2.carbon.core.
> services.authentication.AuthenticationAdmin} -  System error while
> Authenticating/Authorizing User : 17003 User account is locked for user :
> menaka. cannot login until the account is unlocked
>
> This clearly says that the number of login attempts has exceeded and the
> account is locked.
>
> But, when configured from the Management Console, the logs do not say
> anything about locked account.
>
> [2017-07-06 11:25:23,395]  WARN 
> {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil}
> -  Failed Administrator login attempt 'menaka[-1234]' at [2017-07-06
> 11:25:23,395+0530]
> [2017-07-06 11:25:34,532]  WARN 
> {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil}
> -  Failed Administrator login attempt 'menaka[-1234]' at [2017-07-06
> 11:25:34,532+0530]
> [2017-07-06 11:25:45,019]  WARN {org.wso2.carbon.identity.
> handler.event.account.lock.AccountLockHandler} -  Error occurred while
> calling triggerNotification, detail : Email notification sending failed.
> Sending email address is not configured for the user.
> [2017-07-06 11:25:45,021]  WARN 
> {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil}
> -  Failed Administrator login attempt 'menaka[-1234]' at [2017-07-06
> 11:25:45,021+0530]
> [2017-07-06 11:26:08,792] ERROR {org.wso2.carbon.core.
> services.authentication.AuthenticationAdmin} -  System error while
> Authenticating/Authorizing User : Error when handling event :
> PRE_AUTHENTICATION
>
> Can we use the same log for both the scenarios or more specific logs for
> the second one?
>
> Thanks and Regards,
> Menaka
>
> --
> *Menaka Jayawardena*
> *Software Engineer - WSO2 Inc*
> *Tel : 071 350 5470*
> *LinkedIn: https://lk.linkedin.com/in/menakajayawardena
> <https://lk.linkedin.com/in/menakajayawardena>*
> *Blog: https://menakamadushanka.wordpress.com/
> <https://menakamadushanka.wordpress.com/>*
>
>
> _______________________________________________
> Dev mailing list
> Dev@wso2.org
> http://wso2.org/cgi-bin/mailman/listinfo/dev
>
>
_______________________________________________
Dev mailing list
Dev@wso2.org
http://wso2.org/cgi-bin/mailman/listinfo/dev

Reply via email to