Hi Karthik,

Here I am forwarding this email to WSO2 Dev mail group, since this is not
related to a security issue in WSO2 products/services.

Regards,
Tharindu

On Thu, Aug 10, 2017 at 10:07 AM, Karthik Saravanan <
karthik_sarava...@persistent.com> wrote:

> Hi WSO2 team,
>
> I am stuck deep in a problem. Your help will be very much appreciated.
>
>
>
> 1.       We had WSO2  running in our environment for a long time. We had
> a JSP based client application to perform bulk upload of Users and this was
> working fine.
>
> 2.       Since yesterday the bulk upload functionality is failing with an
> exception  shown below and was reported to us by the client. The client
> side JSP code has never been changed at all since 2 yrs.
>
>
>
> org.wso2.carbon.identity.mgt.stub.UserInformationRecoveryService
> IdentityMgtServiceExceptionException: UserInformationRecoveryService
> IdentityMgtServiceExceptionException
>
>         at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native
> Method)
>
>         at sun.reflect.NativeConstructorAccessorImpl.newInstance(
> NativeConstructorAccessorImpl.java:57)
>
>         at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(
> DelegatingConstructorAccessorImpl.java:45)
>
>         at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
>
>         at java.lang.Class.newInstance(Class.java:383)
>
>         at org.wso2.carbon.identity.mgt.stub.
> UserInformationRecoveryServiceStub.registerUser(
> UserInformationRecoveryServiceStub.java:685)
>
>         at org.wso2.sample.inforecovery.client.
> UserInformationRecoveryClient.registerUser(UserInformationRecoveryClient.
> java:280)
>
>         at org.genwi.clients.bemis.BemisClient.addBemisUser(
> BemisClient.java:172)
>
>         at org.wso2.sample.inforecovery.controller.SelfSignupController.
> handleBulkUpload(SelfSignupController.java:336)
>
>
>
>
>
>
>
>
>
> 3.       For past 2 months when we restarted the servers It used to only
> check for patches and find no new patches and therefore start the servers
> properly stating there are no patches to apply. The last patch was in March
> 2017
>
> 4.       However when I restarted WSO2 yesterday it said it found a new
> patch
>
>
>
> [2017-08-09 09:44:27,178]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  
> org.wso2.carbon.identity.application.authenticator.requestpath.oauth_4.2.0.jar
> has been added
>
> [2017-08-09 09:44:27,178]  INFO 
> {org.wso2.carbon.server.extensions.PatchInstaller}
> -  Patch changes detected
>
> [2017-08-09 09:44:27,178]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  Applying patches ...
>
> [2017-08-09 09:44:27,178]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  restoring bundle backup directory
>
> [2017-08-09 09:54:20,390]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  Checking for patch changes ...
>
> [2017-08-09 09:54:20,392]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0000
>
> [2017-08-09 09:54:20,392]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0001
>
> [2017-08-09 09:54:20,392]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0002
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0003
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0004
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0005
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0006
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0007
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0008
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch0009
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch1016
>
> [2017-08-09 09:54:20,393]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  New patch available - patch1464
>
> [2017-08-09 09:54:20,595]  INFO 
> {org.wso2.carbon.server.extensions.PatchInstaller}
> -  Patch changes detected
>
> [2017-08-09 09:54:20,595]  INFO {org.wso2.carbon.server.util.PatchUtils}
> -  Applying patches ...
>
>
>
>
>
> I am not sure if this was because of an abrupt restart that it re applied
> all the patches to maintain consistency. Ideally I wouldn’t expect old
> patches causing any issues because they were anyways applied once.
>
>
>
>
>
>
>
> Can you please help. I am really stuck.
>
>
>
> Thanks
>
> Karthik
>
>
>
>
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-- 

Tharindu Edirisinghe
Senior Software Engineer | WSO2 Inc
Platform Security Team
Blog : http://tharindue.blogspot.com
mobile : +94 775181586
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