Hi Karthik, Here I am forwarding this email to WSO2 Dev mail group, since this is not related to a security issue in WSO2 products/services.
Regards, Tharindu On Thu, Aug 10, 2017 at 10:07 AM, Karthik Saravanan < karthik_sarava...@persistent.com> wrote: > Hi WSO2 team, > > I am stuck deep in a problem. Your help will be very much appreciated. > > > > 1. We had WSO2 running in our environment for a long time. We had > a JSP based client application to perform bulk upload of Users and this was > working fine. > > 2. Since yesterday the bulk upload functionality is failing with an > exception shown below and was reported to us by the client. The client > side JSP code has never been changed at all since 2 yrs. > > > > org.wso2.carbon.identity.mgt.stub.UserInformationRecoveryService > IdentityMgtServiceExceptionException: UserInformationRecoveryService > IdentityMgtServiceExceptionException > > at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native > Method) > > at sun.reflect.NativeConstructorAccessorImpl.newInstance( > NativeConstructorAccessorImpl.java:57) > > at sun.reflect.DelegatingConstructorAccessorImpl.newInstance( > DelegatingConstructorAccessorImpl.java:45) > > at java.lang.reflect.Constructor.newInstance(Constructor.java:526) > > at java.lang.Class.newInstance(Class.java:383) > > at org.wso2.carbon.identity.mgt.stub. > UserInformationRecoveryServiceStub.registerUser( > UserInformationRecoveryServiceStub.java:685) > > at org.wso2.sample.inforecovery.client. > UserInformationRecoveryClient.registerUser(UserInformationRecoveryClient. > java:280) > > at org.genwi.clients.bemis.BemisClient.addBemisUser( > BemisClient.java:172) > > at org.wso2.sample.inforecovery.controller.SelfSignupController. > handleBulkUpload(SelfSignupController.java:336) > > > > > > > > > > 3. For past 2 months when we restarted the servers It used to only > check for patches and find no new patches and therefore start the servers > properly stating there are no patches to apply. The last patch was in March > 2017 > > 4. However when I restarted WSO2 yesterday it said it found a new > patch > > > > [2017-08-09 09:44:27,178] INFO {org.wso2.carbon.server.util.PatchUtils} > - > org.wso2.carbon.identity.application.authenticator.requestpath.oauth_4.2.0.jar > has been added > > [2017-08-09 09:44:27,178] INFO > {org.wso2.carbon.server.extensions.PatchInstaller} > - Patch changes detected > > [2017-08-09 09:44:27,178] INFO {org.wso2.carbon.server.util.PatchUtils} > - Applying patches ... > > [2017-08-09 09:44:27,178] INFO {org.wso2.carbon.server.util.PatchUtils} > - restoring bundle backup directory > > [2017-08-09 09:54:20,390] INFO {org.wso2.carbon.server.util.PatchUtils} > - Checking for patch changes ... > > [2017-08-09 09:54:20,392] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0000 > > [2017-08-09 09:54:20,392] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0001 > > [2017-08-09 09:54:20,392] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0002 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0003 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0004 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0005 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0006 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0007 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0008 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch0009 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch1016 > > [2017-08-09 09:54:20,393] INFO {org.wso2.carbon.server.util.PatchUtils} > - New patch available - patch1464 > > [2017-08-09 09:54:20,595] INFO > {org.wso2.carbon.server.extensions.PatchInstaller} > - Patch changes detected > > [2017-08-09 09:54:20,595] INFO {org.wso2.carbon.server.util.PatchUtils} > - Applying patches ... > > > > > > I am not sure if this was because of an abrupt restart that it re applied > all the patches to maintain consistency. Ideally I wouldn’t expect old > patches causing any issues because they were anyways applied once. > > > > > > > > Can you please help. I am really stuck. > > > > Thanks > > Karthik > > > > > DISCLAIMER > ========== > This e-mail may contain privileged and confidential information which is > the property of Persistent Systems Ltd. It is intended only for the use of > the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > -- Tharindu Edirisinghe Senior Software Engineer | WSO2 Inc Platform Security Team Blog : http://tharindue.blogspot.com mobile : +94 775181586
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