Re: satellite broadband user - can't authenticate

[Serge Huber]

Hi Chris,
Satellite links usually have huge latencies, so this might be a problem. 
But as St�phane said, we really have never encountered this problem 
before and do not have the setup to test such a case. My guess is that 
there might be some kind of TCP timeout or something.

Regards,
 Serge Huber.
chris markiewicz wrote:
The user can reach the site but cannot login - after typing his
authentication info, he is redirected to the login page.  

Tomcat for web server and container.  No SSL.
Jahia 4.0.3; MySQL
Linux/RedHat
thanks
chris
-----Original Message-----
From: St�phane Croisier [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 04, 2004 6:22 AM
To: [EMAIL PROTECTED]
Subject: Re: satellite broadband user - can't authenticate

Hi,
To login or to simply access to the site? Are you using an Apache server
in 
front-end? SSL login? Perhaps a problem of session or cookie with the 
mod_JK or a SSL/certificate issue? What's exactly your config?

Else we never had this problem before on our side...
Cheers
/SC
At 19:28 30/09/2004, you wrote:
 

Hello.  I received a report that a satellite broadband user is not able
to login to our Jahia site.  The user can login when connecting via
dialup, so the theory is that there is an issue with the proxy that is
invoked when he's connected through the satellite ISP.  Note that he
does not have trouble with any other website - just this Jahia
   

instance.
 

Has anyone seen this behavior?
thanks
chris