Hi Chris,

If reuploading the files is not an issue, I would suggest to you to reinstall a fresh build, redeploy your set of templates, export your content (as XML) and then reimport it on your fresh install and finally reupload your DAV files.

When exporting a full site (I do not remember if full site extract was already available on the 5.0.0), it also extract all the DAV files. Else you can extract from the home page and only chhose to extract content (without files) or content as ZIP file including files (any error when exporting content with files?).

Else I would suggest to you to use the latest nightly build from the SP (service pack) branch (http://nightly.jahia.org/jahia5.0/sp/). I tested the build nb 15810 yesterday and it works fine. We now maintain two branches for Jahia 5.0 - a branch with all fixes (packaged as service pack once a while) and a branch with ongoing developements and enhancements (future 5.1, 5.2, etc...). So the SP branch usually already solves quite a lot of issues.

Another manner to upgrade while keeping your data is to install a fresh build on a new DB (either the same buidl or a new one from the SP branch to check if it works (no guarantee) and if it already solves your issues), to create your virtual sites (if you have several sites), deploy your own set of templates and shutdown. Bedfore rebooting just reconnect to your old DB (file to modify is: \tomcat\conf\Catalina\localhost\jahia.xml - usually I just create a new temp DB in the same DB repository and then just change the name of the DB to reconnect to my old one with my content). You will also have to migrate your var/content directory if store files in your FS and for the Lucene indexes. Finally you will also have to resetup your jahia.properties or other config files (LDAP, etc...). Here you go, you have a fresh build running with your old content.... In your current case, if the DB got corrupted, this is of course not the right way to upgrade as you want to restart from a fresh DB and not reuse the old one. In such a case the XML export/import method is certainly more strategical.

Regarding the planning, we will try to launch an official Service Pack (SP1) before Xmas... So if you have encountered some bugs, please do not heitate to enter some JIRA tickets, this really helps us.

Cheers,
Stéphane

At 15:48 29.11.2006, Christopher Kelley wrote:

The build number is 15221 (5.0.0 "R2").

Interesting question on the blob limit -- I thought it was 30MB; however, it may have been reset when going into production. I will need to investigate this. That could be the cause. However, if this is the case, perhaps Jahia should not have created a folder in place of the file; rather, displayed a more specific error and declined the operation. This may be something to look into...

I don't have a valid backup from before the problem appeared. If you install a fresh copy, file explorer displays three folders: groups, shared, and users. I made the mistake of trying to rename "shared." (Note -- perhaps the rename feature should not be allowed for the root folders?) The operation failed and Jahia deleted the tree.

Under "shared" are all of the public objects, such as the banners and some PDF and ZIP files. I can reupload these files -- I am not concerned about them at this point. There are only about 50 pages on the site right now, so the timing is ok to reupload these files without too much effort.

At this point, the critical need is to get back the "shared" folder so that new files can be uploaded.

Thanks!

----- Original Message -----
From: Stéphane Croisier <[EMAIL PROTECTED]>
To: dev list <[email protected]>
Sent: Wednesday, November 29, 2006 3:13:09 AM GMT-0500
Subject: Re: Critical Issue: Folders delete themselves, files create themselves as folders

Hi Chris,

Which Jahia build number are you using? Can you
put a copy of the file causing problem on a FTP
site somewhere (or somewhere elso on the
internet)? Do you have a blob/file limit in MySQL
if you store your file in the DB? Do you have the
log of your Java stack trace exception?

There is no magical wonder command to solve your
issue. If the DB get corrupted from one manner or
the other we first need to understand why and
then try to correct manually the DB if you have
no backup... and this may be quite time
consuming... especially if we need to understand
which files or directories disappeared, reinstall
a copy of your DB on our servers, etc....

Else I do not understand what you mean by "I can
re-upload the files, if needed; but this folder
will need to be in place first.". Do you have a
backup of your DB or not? is it only one file
directory which is causing problems or all of
them? Are the other directories still working?

Stéphane

At 06:42 29.11.2006, you wrote:

>One additional note:  the configuration of this
>deployment places all webdav/bigtext objects
>into MySQL.  Unfortunately, the database backup
>had some issues and expired.  Thus, no database to restore.
>
>Perhaps there is a way to add a webdav entry
>into MySQL manually to get the /localhost/shared
>folder back.  I can re-upload the files, if
>needed; but this folder will need to be in place first.
>
>Any help would be monumentally appreciated!!
>
>
>----- Original Message -----
>From: Christopher Kelley <[EMAIL PROTECTED]>
>To: dev <[email protected]>
>Sent: Tuesday, November 28, 2006 8:24:44 PM GMT-0500
>Subject: Critical Issue: Folders delete
>themselves, files create themselves as folders
>
>When uploading files (largely PDF files, but
>also some files when in ZIP format), the
>web-based file system interface creates folders
>named the same as the file without uploading the file itself.
>
>I can keep deleting the folder, but anytime I
>upload the same file (and some but not all
>others) I tend to get the same result.
>
>Any ideas?  I have not been able to establish a
>WebDav client connection to narrow the problem
>from any WebDav (Windows) client I have tried (perhaps a symptom)?
>
>**** Since I saw the above issue, I tried to
>rename one of the folders via the web
>interface.  I got a generic error, and now the
>folder and its child objects are gone.  All
>public, site-wide attachments and images dropped...
>
>I can't seem to be able to create another folder
>to start over, as I am not offered the option (disabled).
>
>I could try to go back to the backups if I knew exactly what to restore.
>
>
>
>
>--
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>Checked by AVG Free Edition.
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- -- --- -----=[ scroisier at jahia dot com ]=---- --- -- -
Head of Products - Jahia Ltd, Route des Jeunes 9, 1227 Carouge (Switzerland)
Jahia : The Java Unified Web Platform
www.jahia.org - The Product Web Site
www.jahia.net - The Community Web Site
www.jahia.com - The Commercial Services Company

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