Hi,

we get one of these errors for prepaid short codes. Here are some description from our 
provider:

"For prepay, successful delivery of a message can only occur when the end user has 
sufficient credit available to pay for the requested message.  If the end user has 
insufficient credit, then the message will not be delivered and you will not receive 
an ACK. You will however receive the Message_Queue_Full error (command_status = 
0x00000014).

This SMPP error code actually indicates that a message has failed for one of three 
reasons: 
(i) A customer has insufficient credit to receive the message. 
(ii) There is an outstanding premium rate message for that customer already. 
(iii) Congestion exists on the prepay system preventing billing of this message. "


0x00000058 is a throttling error ganerated by SMSC when queue exceeded configured 
limit. In our case if i get this error i shall to wait min 15 sec before to send next 
MT message. 

Anyway these errors generate SMSC and you may ask them for help with their logs and 
configuration parameters to clear situation.

cheers,

Dima Milentiev
m-Wise Mobile Solutions

[EMAIL PROTECTED]
Mobile: +972 (55) 679229
Tel:    +972 (9)  9581711 (ext: 120)

 


-----Original Message-----
From: Rajesh [mailto:[EMAIL PROTECTED]]
Sent: Thursday, August 01, 2002 6:51 AM
To: [EMAIL PROTECTED]
Subject: SMPP failure : error code 0x00000014




Can anyone help on this?
This has been going on for quite long and we dont seem to have any clue..

When we are trying to send the messages to the SMSC, either we are getting 
0x00000058 or 0x00000014. The descriptions for both the errors are more or 
less related to message limit and queue limit. 

 We are using SMPP protocol with Kannel 1.0.3 Version and CMG SMSC. 

  Earlier we use to face the error 0x00000014 error for binary messages. When 
a binary message is long, then our application will fragment it into 
appropriate fragments. We use to get this 0x00000014 error for the 2nd 
fragment out of 3 fragments. Our application used to make independent MT 
requests for that many number of fragments. For example if the binary message 
is somewhere around 180 bytes, then our application used to fragment it into 
3 fragments and make 3 independent MT requests to the sendsms port of the 
smsbox. 
  
  The strangest thing is, Wapit Kannel is running on the same service-code 
successfully whereas our's is not. When we are asking the assistance from the 
SMSC people, they simply say that our queue limits should be increased. As 
far as i know, i don't see any such queue limits on our gateway. Does anyone 
has any ideas on this. 

Rgds
-- 
----------------------
Rajesh Venkateshvaralu
Senior Developer
OpenMobile Asia Pacific Pte Ltd
200, Cantonement Rd
#14-01, Southpoint
Singapore - 089763
Ph: 63247791
----------------------



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