What if we change the sidebar link the wiki from "Getting Started" to "Help Getting Started"?
-walter On Dec 18, 2007 10:43 AM, Kim Quirk <[EMAIL PROTECTED]> wrote: > > > [Adam - can you check the email addresses for people? thanks] > > > These minutes can be found here: http://wiki.laptop.org/go/Support_mtg > > > Attending: Noah, Danny, Kate Davis, Adam Holt, Jim Gettys, Kim, Yani, Mary > Lou, Ricardo, Chui-Yui, Rob (Marvell), Mitch, Don Hopkins > > > From our main wiki page, there is a link in the text to "help", "wiki", and > "getting started" (not currently on main page). > > Support wiki page: Provides lots of support options and community mailing > lists > > Noah suggests that there is too much information on the Support pages. Kate > suggests that we need to categorize the questions (how to get started, how > to connect, how to work with activities). > > > Which communities should newbies join? > [EMAIL PROTECTED] (look in lists.laptop.org) > irc.freenode.net, olpc-help > > > It is recommended that we use the wiki FAQ for user-facing knowledge db; for > both users and community support people to find their answers. > > > There will be a discussion on community development on Wednesday afternoon - > if you are interested contact Adam (holt at laptop.org). > > > For IRC, we want to use olpc-help rather than olpc-support. We will be > spread too thin to try and do both. We will ask our developers to help out > here; but we don't want developers to be overwhelmed. The balancing act we > have is that if developers are required to meet update1 goals AND answer a > bunch of IRC questions. Probably need to delay update1. > > > > Don Hopkins, Amsterdam (olpc netherlands user group) asked what he and his > group can do to help. And provided some more questions that we should have > answers for: > How can people get laptops in quantity; working with educational > institutions; concrete proposals should probably be sent to walter at > Laptop.org > How can you pay for 100+ laptops: contact the 'Give Many' program: > [EMAIL PROTECTED], 800-379-7017 > How can I apply to the Developers program? > http://wiki.laptop.org/go/Developers_Program > > > > > Things that the Netherlands community could do would include making > emulation/virtualization. > -kim > > > > > > > > > > > On Dec 17, 2007 12:37 PM, Kim Quirk < [EMAIL PROTECTED]> wrote: > > Now that we have G1G1 recipients we would like to discuss ways to help > people get started and how to help answer all the questions that have begun > to hit via [EMAIL PROTECTED], multiple IRC channels, forums, > community-support, etc. > > > > Here are some ideas for agenda: > > > > * Groupings of people: by media and by expertise > > * How to find answers to questions > > * How to answer people (nicely) > > * How to handle unhappy people > > * How to use tools to create a knowledge base > > > > For calling in: > > From the United States > > 866-213-2185 > > From Outside the United States > > 1-609-454-9914 > > access code: 8069698 > > > > Thanks! (Note: there is no testing meeting at 1pm today) > > Kim > > > > -- Walter Bender One Laptop per Child http://laptop.org _______________________________________________ Devel mailing list [email protected] http://lists.laptop.org/listinfo/devel
