To avoid misunderstandings: I *do* believe sailors read the threads at TJC, and they file bugs, when they can.
The problem, imho, is not sailors not reading, it's TJC having too many reports to be an efficient bug tracking solution. If I were a sailors, and I were to really track all threads on TJC and file bugs in the internal bugzilla, I think I wouldn't have time to keep coding sailfish pieces. Really keeping track of threads in TJC is a fulltime job by itself, we *can't* expect sailors to be able to follow it very close... I'll be *very* happy to be proven wrong...all I want is the best for Jolla 2014-06-25 17:42 GMT+02:00 Andrea Bernabei <and.berna...@gmail.com>: > yes, and who's more likely to report valid bugs of the two categories? :D > > (I say more likely, no offence meant to casual users, I just think the > focus for a bug reporting tool should be on power users, which, from the > opinions I gathered in the last months, don't have many nice words about > TJC) > > TJC was cool because there was nothing before it...now a few months > passed, Jolla should look into specialising the bug reporting offer, > or (as Eric is also suggesting) it should make the link with the internal > bz so strong that I don't have to be worried if I'm wasting my time by > reporting super detailed bugs to a place probably nobody is going to read. > > > 2014-06-25 17:25 GMT+02:00 <sfietkonstan...@free.fr>: > > I'm wondering how TJC is handled internally by Jolla. Some insights on how >> sailors >> proceed is very welcomed. >> >> To reply to Faenil, I would say that it depends on the users. Power users >> like us >> are often on IRC and discuss directly with some Sailors. And they can >> feel that >> TJC is a mess (especially compared to a bugtracking tool). However, the >> average >> Jolla user might just post something on TJC and either forget about it, >> or just >> follow his own issue(s). >> >> ----- Mail original ----- >> De: "Andrea Bernabei" <and.berna...@gmail.com> >> À: "Sailfish OS Developers" <devel@lists.sailfishos.org> >> Envoyé: Mercredi 25 Juin 2014 17:16:54 >> Objet: Re: [SailfishDevel] Follow up on faenil's topics in Community >> meeting 24.04.2014 @ 10:00 UTC >> >> >> >> >> DISCLAIMER: I'm saying the following words with a smile on my face, I may >> sound harsh but please believe me, I don't mean to :) >> >> Eric, just go into the IRC channel, and ask people there (who are, >> usually, the most active community members): >> >> >> 1) what do you think of TJC as a bug reporting tool? >> 2) do you think it can work? >> but most importantly >> 3) Are you *actually* reporting bugs on TJC? >> >> >> I heard many people who are not reporting bugs on TJC because they think >> it's not worth it (for different reasons) >> and I'm not reporting them myself, because I keep stumbling on unanswered >> posts. >> >> >> But that is normal, sailors are not developer-care agents, they can't >> spend all day reading all kind of reports trying to understand which bug is >> valid, which one is invalid, and then also keep those posts updated with >> the news! >> >> >> Hence my point... >> >> >> >> 2014-06-25 16:54 GMT+02:00 Eric Le Roux < eric.ler...@jolla.com > : >> >> >> >> >> >> >> >> >> >> >> >> El 25/06/14 16:40, Eric Le Roux escribió: >> >> >> >> There was a fair deal of discussion yesterday during our meeting (see, >> http://merproject.org/meetings/mer-meeting/2014/mer-meeting.2014-06-24-08.44.html) >> on two important topics raised by faenil. >> The URL is not correct... ;-) >> >> >> Thanks Manuel! >> And apologies :) >> >> >> Here: >> http://merproject.org/meetings/mer-meeting/2014/mer-meeting.2014-06-24-08.44.html >> >> >> Cheers, >> Eric >> >> >> >> >> >> >> >> >> -- >> >> Bye, Manu. >> manu at manu.ms http://www.manu.ms Manuel Soriano * Lo >> Perello/Valencia/Spain * ( AbM Compliant ) >> >> >> La política es el arte de buscar o crear problemas, hacer un diagnostico >> falso, aplicar remedios equivocados para nunca resolverlos. (Graucho Marx y >> yo) >> _______________________________________________ >> SailfishOS.org Devel mailing list >> To unsubscribe, please send a mail to >> devel-unsubscr...@lists.sailfishos.org >> >> >> _______________________________________________ >> SailfishOS.org Devel mailing list >> To unsubscribe, please send a mail to >> devel-unsubscr...@lists.sailfishos.org >> _______________________________________________ >> SailfishOS.org Devel mailing list >> To unsubscribe, please send a mail to >> devel-unsubscr...@lists.sailfishos.org >> > >
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