since upgrading from 3.5 to 3.6.2, I cannot open a console on a VM.   I
made that the serial console was unchecked.   I have tried using all the
different console options.

I have attached the last 12 lines of the engine log.   It shows some errors
at the time of the open VM console.   Does anyone have time to give
feedback and suggestions?

Thanks

-- 
Paul Dyer,
Mercury Consulting Group, RHCE
504-302-8750
# tail -12 engine.log 
2016-03-09 18:47:05,399 INFO  [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-53) [72d83c0] Running command: SetVmTicketCommand internal: false. Entities affected :  ID: 3b050275-50b0-41c2-8b3b-7d266e96a203 Type: VMAction group CONNECT_TO_VM with role type USER
2016-03-09 18:47:05,465 INFO  [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] START, SetVmTicketVDSCommand(HostName = pelican, SetVmTicketVDSCommandParameters:{runAsync='true', hostId='bafa6fa3-938f-4478-88eb-00d3b101d43b', vmId='3b050275-50b0-41c2-8b3b-7d266e96a203', protocol='SPICE', ticket='71Yw50/tHYzT', validTime='120', userName='admin', userId='fdfc627c-d875-11e0-90f0-83df133b58cc', disconnectAction='LOCK_SCREEN'}), log id: 4a14f435
2016-03-09 18:47:05,535 WARN  [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] Unexpected return value: StatusForXmlRpc [code=-32603, message=Internal JSON-RPC error.]
2016-03-09 18:47:05,535 ERROR [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] Failed in 'SetVmTicketVDS' method
2016-03-09 18:47:05,538 ERROR [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-53) [72d83c0] Correlation ID: null, Call Stack: null, Custom Event ID: -1, Message: VDSM pelican command failed: Internal JSON-RPC error.
2016-03-09 18:47:05,538 INFO  [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] Command 'org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand' return value 'StatusOnlyReturnForXmlRpc [status=StatusForXmlRpc [code=-32603, message=Internal JSON-RPC error.]]'
2016-03-09 18:47:05,539 INFO  [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] HostName = pelican
2016-03-09 18:47:05,539 ERROR [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] Command 'SetVmTicketVDSCommand(HostName = pelican, SetVmTicketVDSCommandParameters:{runAsync='true', hostId='bafa6fa3-938f-4478-88eb-00d3b101d43b', vmId='3b050275-50b0-41c2-8b3b-7d266e96a203', protocol='SPICE', ticket='71Yw50/tHYzT', validTime='120', userName='admin', userId='fdfc627c-d875-11e0-90f0-83df133b58cc', disconnectAction='LOCK_SCREEN'})' execution failed: VDSGenericException: VDSErrorException: Failed to SetVmTicketVDS, error = Internal JSON-RPC error., code = -32603
2016-03-09 18:47:05,539 INFO  [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] (default task-53) [72d83c0] FINISH, SetVmTicketVDSCommand, log id: 4a14f435
2016-03-09 18:47:05,539 ERROR [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-53) [72d83c0] Command 'org.ovirt.engine.core.bll.SetVmTicketCommand' failed: EngineException: org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException: VDSGenericException: VDSErrorException: Failed to SetVmTicketVDS, error = Internal JSON-RPC error., code = -32603 (Failed with error unexpected and code 16)
2016-03-09 18:47:05,542 ERROR [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-53) [72d83c0] Transaction rolled-back for command 'org.ovirt.engine.core.bll.SetVmTicketCommand'.
2016-03-09 18:47:05,550 ERROR [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-53) [72d83c0] Correlation ID: 72d83c0, Call Stack: null, Custom Event ID: -1, Message: User admin@internal failed to initiate a console session for VM rh6-dev12c-vm189

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