As Havoc Pennington said already in 2002:
»Reading dozens of GNOME and Red Hat bugs per day, I find that users
ask for a preference by default.«
With any input from people we have to catalyze that into proper
designs. And we’re doing a pretty good job at that. (If you want to
help, join the design team: http://owncloud.org/contribute/design/ )
And Mark – thank you so much for taking care of the forum! It wasn’t my
intention to devalue it – it’s just that StackOverflow (as Lukas
mentioned) is a different and important target group. We also need to
use the platforms where other people go apart from our own,
ownCloud-specific ones.
On So 20 Jul 2014 20:10:40 CEST, Mark Ziegler wrote:
Hello,
Got your arguments and agree.
One thing to note.
The discussions, the link, between developers and pure users are
important.
For sure it does not makes any fun to answer bad prepared questions of
"goony" users.
If developers are stayin' with themselfs it might result in a nerdy
piece of software, hard to configure, ugly to use.
The input of the ordinary user is invaluable.
Cheers,
Mark
Am 20.07.14 18:41, schrieb Lukas Reschke:
On 20 Jul 2014, at 12:57, Mark Ziegler<[email protected]> wrote:
We have our own ownCloud forums to help each others.
Sure. But users and developers are different target groups.
By helping developers we gain:
1. A more attractive platform
2. More contributors
3. More apps
4. ...
There are plenty of unanswered topics.
Because the questions there are often:
1. Unspecific
2. Without details
3. Often easily solvable by googling or just reading the documentation
4. Containing error messages in Chinese (I can’t read Chinese and I don’t want
to waste my time translating error messages which are likely user errors)
This is why I’m not really active in the forum. There are just way to many
people there that do not even understand the difference between a mail and a
web server. Not beginning to speak of people who try to install oC on their 1$
“unlimited” webhoster package…
I consider our time better spent with helping potential contributors than
helping somebody to setup their LAMP installation.
Would be nice if you can spend some time at the forum before pleasing 3rd party
platforms.
Please visithttps://forum.owncloud.org/ and help other users.
- Lukas
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