2009/3/1 Tom Steinberg <[email protected]>:
> Harsh! Don't forget this is a really tough usability problem, and
> wikipedia certainly hasn't cracked it. We should all be grateful for
> people running experiments.

A little harsh, yes, and my Wikipedia reference was more in the sense
of "even Wikipedia is better than that".

The other stuff goes without saying round here, I think.

Matthew's link certainly shows something far more legible, I think.
When it comes to usability and tracking changes in text the "Jacob
Nielsen Option" would be to take the most common visual implementation
extant in the wild, and copy it.  That de-facto standard is
Microsoft's.

[Since all these docs are probably being drafted in Word or
WordPerfect, what we *really* need is their document source files,
innit...]

jh

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