I wish I had more time to look at this, but in a quick browse this really jumped out:-
"provide the information in a PDF format due to the software that was used to carry out the redaction of documents" Surely the first consideration is whether the information requested is provided in the disclosure, not the convenience of the delivery to the provider. (Here is the spreadsheet presented in the form of interpretative dance, because we only had dancers in the typing pool that day). Surely for webpages a screen shot cannot be enough (even PDF'd) - dynamic content etc must be provided (javascript/swf etc). This is a technical nightmare (impossibility) - I worked with a financial advisers compliance department, to certify that an advisers website had been checked by compliance, a copy had to be retained to show what had been certified... (Imagine random adverts, scrolling banners etc... the compliance officer had to be satisfied that they had seen every combination and signed them off!). Some webservers will dynamically provide different content based on your browser - if source code can't be provided, you must (surely) be entitled to a PDF of screen shots on every possible browser/platform/screen resolution etc... in case the info you want only appears on firefox 1 on windows xp on a vga display. However despite being an impossibility, this isn't *your* problem, its theirs. Just my personal view here - I have nothing but logic/experience to support it! Paul /)/+)
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