Hi 

 

Try using the code profiler to identify the problem. 

 

Mit freundlichen Grüßen / Best regards / Med venlig hilsen

Jesper Jørgensen / Abt. NMT-XD
Senior Product Manager

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Von: development-axapta@yahoogroups.com [mailto:[EMAIL PROTECTED] Im Auftrag 
von James Flavell
Gesendet: Donnerstag, 10. Januar 2008 09:06
An: development-axapta@yahoogroups.com
Betreff: RE: [development-axapta] Bad response time on the CUSTINVOICEJOUR form

 

Snap!!! Same probem here
We have the same kind of number of records in the tables (FYI we have about
5 diff AX companies...do you have multi companies, not sure this has
anything to do with the problem?)

Also we found users who killed there AX session (thinking it was not
responding) it actaully left the process in the SQL and it would not stop
and took 100%!!! Look in your event viewer for things like AOS saying SPID
xxx should be killed (i.e. AOS cannot kill it and you have to go into SQL
yourself to do)


We seemed to have fixed (just like 5 mins ago) for now but not sure, these
are the steps we did for your info:

1) We added an index with invoicedate to custinvoicejour
2) Opened the form again and this time data appeared fine
3) We deleted the index and still the form is fine (this might be SQL
caching of some kind I am not sure)

Maybe you can first just test a compile of the form and then a full compile
Still problem: Check in SQL do indexes exist on this table? (wondering if
somehow the AOT indexes did not get to SQL)
Do a sync from AOT for this table

If these do not work then try creating an index on this table


Anyone else having this problem? We thought it might be a AX system file
corruption as we had some server problems a while back but it seems maybe it
is more of a Standard AX problem since someone else has the problem

Also I suggest you try putting the SQL statement in the SQL profiler to see
what query path the SQL plans to use (maybe before you try any of the fixes)

Looking forward to hearing from you

Thanks
James


_____ 

From: development-axapta@yahoogroups.com 
<mailto:development-axapta%40yahoogroups.com> 
[mailto:development-axapta@yahoogroups.com 
<mailto:development-axapta%40yahoogroups.com> ] On Behalf Of pkpeterson652
Sent: Wednesday, January 09, 2008 8:32 PM
To: development-axapta@yahoogroups.com 
<mailto:development-axapta%40yahoogroups.com> 
Subject: [development-axapta] Bad response time on the CUSTINVOICEJOUR form

I have a response time problem with the CUSTINVOICEJOUR form.
Accounts receivable \ Sales Orders \ Inquiries \ Invoices

This form only has some minor modifications to it and when the mods 
are removed the same results are given.

We are running Dynamics AX 4.0 at SP1, SQL Server 2005, and one AOS.

The first time this option is selected it takes anywhere from 1 1/2 
to 2 1/2 minutes to come up.

Once the form has been opened up this form will come up in 1 to 2 
seconds. I understand this because
the necessary infomation is probably in the cache for the subsequent 
queries.

I have run SQL trace and have isolated the offending query.

I have taken the SQL statement shown in the SQL Trace log into the 
Database Engine tuning advisor,
built and updated the recommended Statistics and built the recommend 
indexes.

There are 166,506 records in the CUSINVOICEJOUR table across all 
companies and 108,388 records in the CUSTINOICESALESLINK table 
accross all companies.

Any suggestions of what I should look at next?

SQL Statement is as follows:

SELECT A.CUSTGROUP,A.REFNUM,A.SALESID,A.ORDERACCOUNT,A.INVOICEACCOUNT,
A.INVOICEDATE,A.DUEDATE,A.CASHDISC,A.CASHDISCDATE,A.QTY,A.VOLUME,
A.WEIGHT,A.SUMLINEDISC,A.SALESBALANCE,A.ENDDISC,A.INVOICEAMOUNT,
A.CURRENCYCODE,A.EXCHRATE,A.SALESADMINISTRATOR,A.INVOICEID,A.LEDGERVOU
CHER,A.UPDATED,A.DIMENSION,A.DIMENSION2_,A.DIMENSION3_,
A.ONACCOUNTAMOUNT,A.TAXPRINTONINVOICE,A.LISTCODE,A.DEL_PRINTED,
A.DOCUMENTNUM,A.DOCUMENTDATE,A.INTRASTATDISPATCH,A.DELIVERYNAME,
A.DELIVERYADDRESS,A.PURCHASEORDER,A.DLVTERM,A.DLVMODE,A.PAYMENT,
A.CASHDISCCODE,A.INVOICEROUNDOFF,A.SUMMARKUP,A.COVSTATUS,
A.RETURNITEMNUM,A.POSTINGPROFILE,A.BACKORDER,A.PREPAYMENT,
A.DLVZIPCODE,A.DLVCOUNTY,A.DLVCOUNTRYREGIONID,A.DLVSTATE,A.TAXGROUP,
A.TAXITEMGROUP,A.DEL_TAXSPECIFYTOTAL,A.TAXSPECIFYBYLINE,
A.EINVOICELINESPECIFIC,A.DEL_CORRECTEDINVOICEID,A.ONETIMECUSTOMER,
A.PAYMENTSCHED,A.SUMTAX,A.SALESTYPE,A.EINVOICEACCOUNTCODE,A.PARMID,A.E
USALESLIST,A.EXCHRATESECONDARY,A.TRIANGULATION,A.CUSTOMERREF,
A.VATNUM,A.NUMBERSEQUENCEGROUP,A.LANGUAGEID,A.INCLTAX,A.LOG,
A.PAYMDAYID,A.INVOICINGNAME,A.INVOICINGADDRESS,A.INVZIPCODE,
A.INVCOUNTY,A.INVCOUNTRYREGIONID,A.INVSTATE,A.GIROTYPE,
A.CONTACTPERSONID,A.SALESORIGINID,A.BILLOFLADINGID,A.INVENTLOCATIONID,
A.FIXEDDUEDATE,A.DELIVERYCITY,A.DELIVERYSTREET,A.INVOICECITY,
A.INVOICESTREET,A.PRINTORIGINALS,A.PRINTCOPIES,A.INVOICEAMOUNTMST,
A.INVOICEROUNDOFFMST,A.SUMMARKUPMST,A.SUMLINEDISCMST,A.ENDDISCMST,
A.SALESBALANCEMST,A.SUMTAXMST,A.DEL_REFDLVZIPCODE,A.DEL_REFINVZIPCODE,
A.INTERCOMPANYCOMPANYID,A.INTERCOMPANYPURCHID,A.PROFORMA,
A.MILCHECKNUM,A.MILPAYMENTMETHOD,A.MILPAYMENTAMOUNT,A.CREATEDDATE,
A.CREATEDTIME,A.CREATEDBY,A.RECVERSION,A.RECID,
B.INVOICEID,B.INVOICEDATE,B.SALESID,B.ORIGSALESID,B.INVOICEACCOUNT,
B.ORDERACCOUNT,B.DELIVERYNAME,B.DELIVERYADDRESS,B.PARMID,
B.INVOICINGADDRESS,B.INVOICINGNAME,B.PURCHASEORDER,B.CUSTOMERREF,
B.RECVERSION,B.RECID,A.DEL_CORRECTIVEREASON 
FROM CUSTINVOICEJOUR A,CUSTINVOICESALESLINK B 
WHERE ((A.DATAAREAID='100') AND (A.REFNUM=0)) AND 
((B.DATAAREAID='100') 
AND ((((A.SALESID=B.SALESID) AND (A.INVOICEID=B.INVOICEID)) 
AND (A.INVOICEDATE=B.INVOICEDATE)) AND (B.ORIGSALESID='CSO144702'))) 
ORDER BY A.DATAAREAID,A.INVOICEACCOUNT,A.INVOICEDATE OPTION(FAST 1)

Thanks Paul

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