There's a whole section in the Handbook on how to do this: http://drupal.org/node/303984
--Jennifer Jeremy Andrews wrote:
Hello, I'm looking for advice on the proper way to resolve this issue: http://drupal.org/node/571742 Summary: The support module [1] defines four default states ("new", "active", "pending", "closed") and four default priorities ("low", "normal", "high", "critical"). These fields are defined in the database to allow the easy creation of custom states and priorities. Because of this, I'm unsure on how to correctly make them translatable.
-- Jennifer Hodgdon * Poplar ProductivityWare www.poplarware.com Drupal, WordPress, and custom Web programming
