Why bother supporting E-Smith then, Darrel. Private-label your own version
of ES. It's Linux you know... Everytime you advertise E-Smith to your
customers, you are on the losing end. E-Smith gets the glory and you end up
doing all the work.
I don't really understand why you continue to take this abuse. You acually
PAY a fee to E-Smith on top of this?? E-Smith should be paying ALL of you
guys anyway. The Boston-based company should at least waive the partner
fees...
Linux GPL distros are Open source not E-Smith-sourced... I'm sure that you
would have a lot of people leave and work on your own distro, Darrel. Then
you make all the changes you want.
Ken
>From: "Darrell May" <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: Paul Nesbit <[EMAIL PROTECTED]>
>Throughout this process e-smith's responses have been, IMO, nothing short
>of appalling!
>
>Not once has e-smith assisted me in this process. In fact quite the
>opposite. As is the usual e-smith way, it has been an ongoing e-mail
>battle. You still continue to not understand that this is a vitally
>important problem that effects every Internet Explorer, Adobe Acrobat
>user visiting an e-smith server. Just because some users do not
>experience the problem does not mean it does not exist. It is a known
>Apache issue. It is a known and documented problem. There is a known
>and documented solution. What more do you need?
>
>Anyone reviewing this thread, from start to finish, will have a clear
>picture of how e-smith handles and provides support.
>
>Consider the personal time and investment I have made in dealing with
>this issue. Compare it to the time e-smith has spent on this issue. The
>clear answer is e-smith does not 'effectively' support their own product.
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