On Fri, Oct 28, 2011 at 16:46, Vincent Massol <[email protected]> wrote:

> Hi devs,
>
> I've created a new FAQ application.
> It's currently available from
> http://www.xwiki.org/xwiki/bin/view/FAQ/WebHomeNew
> (it's linked from the old one:
> http://www.xwiki.org/xwiki/bin/view/FAQ/WebHome)
>
>
Does it use the new ApplicationInMinutes framework ? probably not. Dommage.


> The reason I rewrote it is because I think FAQs are important and that
> we're not using it enough
>
> Here's how I think it could work out:
> * If a user has a question he/she should verify if it's already in the FAQ.
> If not then he/she should post a message for the XWiki Mailing List/Forum.
> * The strategy is then for people who know the answer to create a new FAQ
> entry about the question and reply in the mail with the link to the new FAQ
> Entry
>  In this manner we will quickly enrich this FAQ database.
>
> Of course the FAQ answers should be as short as possible and point to
> existing docs (if those docs don't exist they should be updated/created).
>
> Basically I see FAQ as entry points to our documentation, from the point of
> view of someone asking questions of the type "how do I….".
>
> Thus there can be several FAQ entries all having the same link to the
> documentation.
>

Globally, it is a good way to go, but I dislike links that do not precisely
respond to the question. I have checked one of them earlier today, and I was
not sure what was really the answer. So it would be better to have a small
answer and a link for more detail IMO.


>
> WDYT?
>
> Thanks
> -Vincent
>
> PS: As you can see I have only 4 entries right now since we need to migrate
> exisitng FAQ entries:
> - use a good page name
> - rewrite them in XWiki Syntax 2.0
> - verify their accuracy
> - update docs where needed
>
> Maybe we should have a FAQ day to work on that?
>
>
> _______________________________________________
> devs mailing list
> [email protected]
> http://lists.xwiki.org/mailman/listinfo/devs
>



-- 
Denis Gervalle
SOFTEC sa - CEO
eGuilde sarl - CTO
_______________________________________________
devs mailing list
[email protected]
http://lists.xwiki.org/mailman/listinfo/devs

Reply via email to