Hi,

On Mon, Aug 1, 2016 at 4:28 PM, Vineet Reynolds Pereira <[email protected]
> wrote:

> Thanks Robert,
>
> I went through the docs again - they are the same ones you reference. So,
> my suggestions and feedback will a bit more specific, which is inline.
>
>
> On Mon, Aug 1, 2016 at 2:31 PM, Robert Kratky <[email protected]> wrote:
>
>> On 1. 8. 2016 13:53:36, Vineet Reynolds Pereira wrote:
>>
>> > Hello list,
>>
>> Hi Vineet,
>>
>> >From reading your post, I'm thinking there's some confusion with regard
>> to CDK docs. Could you please specify what docs you're referring to?
>>
>> Official CDK docs are at
>> https://access.redhat.com/documentation/en/red-hat-container-development-kit/
>>
>> >    I tried out CDK 2.1 on a brand new Macbook, to test drive the
>> > installation experience. An installation was also attempted on a Linux
>> box
>> > by someone in my team; he eventually installed CDK on a Debian host
>> instead
>> > of a RHEL 7 VM on the same host. I'll focus on Mac, since we're looking
>> at
>> > Windows and Mac users primarily. There are some suggestions to improve
>> this
>> > experience.
>> >
>> > * Vagrant version issues (Mac)
>> >    I started with Vagrant 1.8.5 (the latest), then ran into this bug
>> with
>> > SSH keys [1] when bringing up the CDK vagrant box. Tried downgrading to
>> > 1.8.4, and ran into this one [2] involving installation of local gems
>> > supplied by CDK. Ultimately, I downgraded all the way down to 1.8.1,
>> > because the CDK version "appeared" to have been tested against it.
>>
>> Our Release Notes contain a Vagrant compatibility matrix [1] that tells
>> users to use 1.8.1 or 1.7.4 on Mac. The Installation Guide contains this
>> info in relevant places [2].
>>
>
> Ok, I think we need to find a better way to present this, and I would
> suggest getting in touch the UX team. My onboarding workflow was like this:
>
>
+1 for better way.


> * Search for RedHat CDK and land at
> http://developers.redhat.com/products/cdk/overview/
> * Get started with the call to action button and land at
> http://developers.redhat.com/products/cdk/get-started/
> * Start the installation for Mac as indicated in the tab:
> http://developers.redhat.com/products/cdk/get-started/#tab-macLinux
> * I expected to see the versions here, since the page already talks about
> installing Virtualbox and Vagrant. In fact, it talks about Vagrant 1.7.4
> for RHEL, but nothing about the Mac. This is probably where the troubles
> started, and I think a pre-requisite matrix would help here.
> * It only later that I land at the pages delivered as part of product
> documentation, from the getting started page.
>
> A specific comment on the Vagrant 1.8.1 pre-requisite noted in the docs -
> the version should be emphasized, and that's why I couldn't remember where
> I saw it first. It easy to gloss over that entire paragraph, because other
> parts of the page are bolded and made to stand out as more relevant. I
> think a bullet list of pre-requisites would be better, separated from other
> text would help. Someone from UX can help you more by revisiting the
> onboarding flow listed above.
>
> Generally speaking, the entire navigation flow allows for installation to
> fail because the important parts like pre-requisite versions are brought
> out much later in product docs, or they're not emphasized enough over other
> information. My point is not that documentation is bad. Developer
> experience is bad. I know, we as a company don't commit the obvious mistake
> of not documenting the necessary, but to our end-users the same information
> can be hard to find.
>
>
>>
>> > * Virtualbox version issues (Mac)
>> >   Vagrant 1.8.5 supports Virtualbox 5.1.x (latest) [3], but on
>> downgrading
>> > vagrant to 1.8.1, it proceeds to download Virtualbox 5.0 when bringing
>> up
>> > the Vagrant box. Vagrant fails to download and install Virtualbox for
>> some
>> > reason (I didn't bother to debug any more vagrant issues at this point),
>> > and went and manually downgraded Virtualbox to 5.0.26. That's three
>> > downgrades in one installation session.
>>
>> I wasn't aware of any VirtualBox-version restrictions. I'll work with QE
>> and update the docs with this info.
>>
>
> It's a dependency for Vagrant as as vagrant provider, so sometimes Vagrant
> needs to support newer versions of Virtualbox in newer Vagrant releases. It
> needs to be addressed in the navigation flow, but yes, this needs
> revisiting from QE every release for the test matrix.
>

If it is really creating issues in up and running CDK then we should
document appropriate VirtualBox versions too.


>
>> > * Documentation for Linux users
>> >    I'm a bit lost on this area, since there might a product direction
>> I'm
>> > unaware of. I see that the documentation references Vagrant+VirtualBox
>> as
>> > something that can be installed on any Linux OS, by talking about deps
>> and
>> > rpms. But, the rest of the documentation is specific on RHEL 7 Server. I
>> > have a few open questions here -
>>
>> As I said before, I'm not sure what docs you've been following. Our
>> Installation Guide instructs users of RHEL to use libvirt/KVM, not
>> VirtualBox [3].
>>
>
> Ok, going by the navigation flow, it looks the the Getting Started page at
> http://developers.redhat.com/products/cdk/get-started/#tab-macLinux
> needs to have all of this info. It allows Linux users (RHEL is Linux) to
> bring VirtualBox and use it, and the docs do not address how to use this
> vagrant provider later, instead driving the user to libvirt. I believe this
> particular page is not owned by docs, and I'm not faulting anyone for this,
> but the overall experience to end users is disjointed.
>
>
>
>>
>> >      ** Why is there focus on RHEL 7 Server, when developers on Linux
>> are
>> > unlikely to use this for day-to-day development tasks? For someone using
>> > Ubuntu or Fedora with Virtualbox, the Linux docs are only partially
>> useful,
>> > given they address libvirt on RHEL 7.
>>
>> For CDK 2.1, RHEL was the only supported Linux distro. For previous
>> versions, we had instructions for Fedora as well, but they had to be
>> removed. I'm hoping that support for Fedora will be reintroduced in CDK 2.2
>> -- and then it'll be documented again.
>>
>
> That would be great to not have that regression in supported OSes.
>
> But what about other OSes? Are we going to tell developers to install
> RHEL/Fedora when their work OS is a different Linux distro, or is this
> going to be left to the community(ADB) to address ?
>
>
>>
>> >      ** Is there any open issue to ensure we address other prominent
>> Linux
>> > distros?
>> >
>> > * OSE client (oc executable)
>> >    The documentation on obtaining the OpenShift client, is present in an
>> > RST in CDK.zip, but not in the docs. I think this was discussed
>> previously
>> > in some other thread, but I thought I'd mention it again incase it
>> wasn't.
>>
>> The Getting Started Guide includes detailed instructions on how to obtain
>> the 'oc' (and 'docker') clients [4] for all platforms.
>>
>
> I missed making a suggestion in the original mail. Did we explore about
> packaging OpenShift client tools as part of CDK zip distribution itself?
> That would be great and I don't see why we shouldn't (licensing concerns et
> al).
>

Plan is to implement CLI approach to install the client binaries for
OpenShift client tool(or other services) running inside the CDK through
command(Mac/Linux) or hook with Devstudio for Windows. This will be part of
upcoming CDK 2.2 release.


>
>> > Suggestions follow:
>> >
>> > * Publish the testing matrix prominently on what versions of
>> pre-requisites
>> > users need to get CDK up and running without issues. If it's already
>> > written down somewhere, it needs to be prominent in the installation
>> > pre-requisites section of the doc.
>>
>> See [1]. Also, install. instructions for each supported platform tell
>> users exactly which versions to use. For example, for Mac, it's at [2].
>>
>> > * Have nightly builds against our OS targets and possibly multiple
>> versions
>> > of pre-requisites, so we know about issues involving pre-requisites even
>> > before our users do.
>>
>> Nightly builds:
>> http://cdk-builds.usersys.redhat.com/builds/nightly/latest-build/
>>
>> > * Expand the documentation for Linux users, and bring in clarity on
>> > multiple vagrant providers. If we are going to support only libvirt
>> usage
>> > for Linux users in our docs, we should declare this as a pre-requisite.
>>
>> I'll be happy to work on improving the docs, but I'm pretty sure you're
>> talking about some other docs than the official ones. I'm really keen to
>> find out where the problem is, so that we don't have this confusion.
>>
>
> Atleast to me it's now obvious that we need to work with our UX team on
> this. developers.redhat.com is where developers are onboarded and driven
> to the production docs later. And they're owned and updated by two
> different teams. I haven't seen the designed navigation flow in entirety,
> but it's obvious that developers.redhat.com expects (or would expect in
> the future) certain hooks in production documentation so that it can link
> users to the right information at the right time in the installation task
> flow.
>
> Additionally, we have to do design critiques as part of our development
> process (slide 45 @
> http://www.slideshare.net/CatherineRobson/user-experience-bootcamp-for-developers)
> to spot out the obvious UX mistakes. I'm leaving it open on who does this.
> But it needs to be done.
>
> There is of course a different matter that we're expecting developers to
> download multiple third-party bits and install them. There's a legal angle
> to that, but our end users will need a gap experience when coming from
> docker-machine and other equivalent tools.
>
>
>
>>
>> > Thanks for your time in reading this.
>>
>> Thanks for the report.
>>
>> Regards,
>> Robert
>>
>> > Regards
>> > Vineet
>>
>> [1]
>> https://access.redhat.com/documentation/en/red-hat-container-development-kit/2.1/release-notes-and-known-issues/#vagrant_compatibility_matrix
>> [2]
>> https://access.redhat.com/documentation/en/red-hat-container-development-kit/2.1/single/installation-guide/#additional_software_requirements_for_mac_os_x
>> [3]
>> https://access.redhat.com/documentation/en/red-hat-container-development-kit/2.1/single/installation-guide/#installing_virtualization_and_container_development_kit_components
>> [4]
>> https://access.redhat.com/documentation/en/red-hat-container-development-kit/2.1/getting-started-guide/#preparing_host_system_for_using_openshift_from_the_command_line
>>
>>
>
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>
Thanks for your valuable suggestions Vineet.


Regards,
Budh Ram Gurung
Software Engineer - Dev Tools
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