OK - this user is telling me it just runs for a really long time and does
nothing, no logs produced.



On Thu, Mar 9, 2017 at 10:28 AM, Denis Golovin <[email protected]> wrote:

> Logs are placed in destination folder selected on second step of
> installation. Default location is for 1.3.0 is 
> /Applications/DevelopmentSuite/.
> Prior that version default location was in user home folder as Andre
> pointed out.
>
> Denis
>
> On Thu, Mar 9, 2017 at 3:23 AM, Andre Dietisheim <[email protected]>
> wrote:
>
>> Hi Burr
>> current versions have the installer log placed right into the root of
>> destination folder. For me it's
>>
>> /Applications/DevelopmentSuite/install.log
>>
>> I remember though, that earlier versions installed to /User/<my
>> user>/DevelopmentSuite/ and might have put the log into a target folder.
>>
>> Cheers
>> André
>>
>> Am 09.03.17 um 06:04 schrieb Misha Husnain Ali:
>>
>> This may be a useful self-troubleshooting addition for our mac installer
>> docs. Following thread but if a good response is received off-list, I'd
>> appreciate a cc.
>>
>> Regards,
>>
>> Misha Husnain Ali
>> Senior Technical Writer | CCS Brisbane
>>
>> On Thu, Mar 9, 2017 at 12:36 PM, Burr Sutter <[email protected]> wrote:
>>
>>> I have heard a rumor of a "failed install'.
>>>
>>> What are the tricks to capturing logs?
>>>
>>> I need to instruct a user, via email, therefore I need very explicit and
>>> well written instructions on how to capture logs that we will need to debug
>>> his failed install :-)
>>>
>>>
>>>
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>>>
>>
>>
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