Hi,

Have you assigned the new program to q user role and the user role to the
individual accessing tracker capture. This is necessary even for Superuser.

Elmarie Claasen
HISP-SA
On 11 Apr 2016 23:13, "Laura E. Lincks" <[email protected]>
wrote:

> Version:2.22Build revision:
> 21878
>
> I'm now encountering a similar issue to this original post.
>
> We have a program A with one program stage assigned to every facility in
> the instance. It works properly.
>
> We just now added a new program B with a new program stage and assigned it
> to every facility in the instance. Data elements have been assigned to the
> stage and a tracked entity with 2 attributes (the same ones used for
> Program A) have been assigned to program B.
>
> When I go to do data entry using Tracker Capture and pick a facility, the
> only program available in the pull down is Program A... although Program B
> is set up the same way. I have cleared the cache per the method outlined
> here <https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache>,
> logged in to the instance in Incognito mode to no avail. I've even run
> Analytics and cleared the Cache through the Data Administration app. I
> cannot access Program B.
>
> Any ideas please?
>
>
>
>
> *Laura E. Lincks*
> Database Manager/Developer
> ICAP - Columbia University
> Mailman School of Public Health
> 60 Haven Ave, Floor B1
> New York, NY 10032
> Tel: 212 304 7132
>
> On Fri, Oct 30, 2015 at 3:07 PM, Iuri Fanti <[email protected]> wrote:
>
>> Hi Abyot, thanks for your reply.
>>
>> I just installed the 2.21 version (on Tomcat), and I cleared the
>> browser cache and cookies so many times, but still no luck. Just to be
>> sure, I created a brand new database: only one option set, only one
>> data element, only one program (without registration), only one
>> organization unit; I assigned the option set to the data element, the
>> data element to the program stage, and the program to the orgunit.
>> When I click on the drop down menu of the data element "DA gender",
>> what I get is in the picture attached.. :( Obviously I checked a
>> hundred times the option management (also attached). I attach a dump
>> of my db (MySQL) as well.
>>
>> Thanks in advance,
>>
>> Iuri
>>
>>
>> 2015-10-29 19:03 GMT+01:00 Abyot Gizaw <[email protected]>:
>> > Hi Iuri,
>> >
>> > That shouldn't really stop you from proceeding. Which version of dhis2
>> are
>> > you using? Also make sure you have cleared your browser cache.
>> >
>> >
>> > ---
>> > Thank you,
>> > Abyot.
>> >
>> > On Thu, Oct 29, 2015 at 2:49 PM, Iuri Fanti <[email protected]>
>> wrote:
>> >>
>> >> Sure. When I click on "Event Capture", the console shows me these
>> >> messages:
>> >>
>> >> Creating Application Cache with manifest
>> >> http://localhost:8080/dhis/dhis-web-event-capture/cacheManifest.action
>> >> index.html:1 Application Cache Checking event
>> >> index.html:1 Application Cache Error event: Failed to parse manifest
>> >> http://localhost:8080/dhis/dhis-web-event-capture/cacheManifest.action
>> >> angular.js:87 GET
>> >> http://localhost:8080/dhis/api/userSettings/currentStyle 404 (Not
>> >> Found)(anonymous function) @ angular.js:87n @ angular.js:82f @
>> >> angular.js:80(anonymous function) @ angular.js:112n.$eval @
>> >> angular.js:126n.$digest @ angular.js:123n.$apply @ angular.js:126l @
>> >> angular.js:81M @ angular.js:85F.onload @ angular.js:86
>> >> dhis2.menu.ui.js:1114 Unable to load usersettings, falling back to
>> >> systemSettings
>> >> directives.js:12 Finished loading orgunit tree
>> >> event-capture.js:142 Loading required meta-data
>> >> dhis2.angular.directives.js:71 Finished loading orgunit tree
>> >> event-capture.js:142 Loading required meta-data
>> >> jquery.min.js:2 GET
>> >>
>> >>
>> http://localhost:8080/dhis/api/programRules.json?paging=false&fields=id,program[id]&_=1446126435971
>> >> 500 (Internal Server Error)send @ jquery.min.js:2p.extend.ajax @
>> >> jquery.min.js:2getD2MetaObject @
>> >> event-capture.js:509getMetaProgramRules @
>> >> event-capture.js:476(anonymous function) @ jquery.min.js:2k @
>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @ jquery.min.js:2k @
>> >> jquery.min.js:2l.add @ jquery.min.js:2(anonymous function) @
>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>> >> jquery.min.js:2(anonymous function) @ event-capture.js:527k @
>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2y @ jquery.min.js:2d @
>> >> jquery.min.js:2
>> >> event-capture.js:168 Finished loading meta-data
>> >> event-capture.js:170 Started availability check
>> >> jquery.min.js:2 GET
>> >>
>> >>
>> http://localhost:8080/dhis/api/programRules.json?paging=false&fields=id,program[id]&_=1446126435981
>> >> 500 (Internal Server Error)send @ jquery.min.js:2p.extend.ajax @
>> >> jquery.min.js:2getD2MetaObject @
>> >> event-capture.js:509getMetaProgramRules @
>> >> event-capture.js:476(anonymous function) @ jquery.min.js:2k @
>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @ jquery.min.js:2k @
>> >> jquery.min.js:2l.add @ jquery.min.js:2(anonymous function) @
>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>> >> jquery.min.js:2(anonymous function) @ event-capture.js:527k @
>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2y @ jquery.min.js:2d @
>> >> jquery.min.js:2
>> >> event-capture.js:168 Finished loading meta-data
>> >> event-capture.js:170 Started availability check
>> >>
>> >> Is it useful?
>> >>
>> >> Iuri
>> >>
>> >> 2015-10-28 12:57 GMT+01:00 Abyot Gizaw <[email protected]>:
>> >> > Hi Iuri,
>> >> >
>> >> > Do you have any log to share from your browser console?
>> >> >
>> >> >
>> >> > ---
>> >> > Thank you,
>> >> > Abyot.
>> >> >
>> >> > On Tue, Oct 27, 2015 at 8:32 PM, Iuri Fanti <[email protected]>
>> >> > wrote:
>> >> >>
>> >> >> Hi all,
>> >> >>
>> >> >> the "second problem" is still there:
>> >> >>
>> >> >> "I can't see any options for the Option sets in the program stage
>> >> >> during data entry. Clicking on the drop down menu, all I get is a
>> text
>> >> >> field with a lens and the caption "Select or search from the list".
>> >> >>
>> >> >> All the best,
>> >> >>
>> >> >> Iuri
>> >> >>
>> >> >> 2015-10-26 13:41 GMT+01:00 Iuri Fanti <[email protected]>:
>> >> >> > I solved the problem with the non-existent programs: I deleted the
>> >> >> > cookies related to "localhost". They were described as "local
>> >> >> > storage". So, it's something that DHIS should do by itself,
>> someway.
>> >> >> >
>> >> >> > 2015-10-26 13:22 GMT+01:00 Iuri Fanti <[email protected]>:
>> >> >> >> With private/incognito mode the non-existent programs disappeared
>> >> >> >> from
>> >> >> >> the drop down menu. I guess it's a useful info to solve the
>> problem
>> >> >> >> in
>> >> >> >> the real-life DHIS. Anyway, the problem with the option sets is
>> >> >> >> still
>> >> >> >> there: no options in the drop down menus.
>> >> >> >>
>> >> >> >> 2015-10-23 22:57 GMT+02:00 Knut Staring <[email protected]>:
>> >> >> >>> Whenever you clear the browser cache, try restarting the browser
>> >> >> >>> also.
>> >> >> >>> Did
>> >> >> >>> you try private/incognito mode?
>> >> >> >>>
>> >> >> >>> Knut
>> >> >> >>>
>> >> >> >>> On Fri, Oct 23, 2015 at 10:03 PM, Iuri Fanti <
>> [email protected]>
>> >> >> >>> wrote:
>> >> >> >>>>
>> >> >> >>>> Hi all,
>> >> >> >>>>
>> >> >> >>>> I have a couple of problems with the Event Capture app (single
>> >> >> >>>> event
>> >> >> >>>> without registration).
>> >> >> >>>>
>> >> >> >>>> If I click on the drop down menu for the available programs, it
>> >> >> >>>> shows
>> >> >> >>>> programs that I deleted. Even after cleaning the browser cache
>> and
>> >> >> >>>> the
>> >> >> >>>> app cache (from Data Administration --> Cache statistics -->
>> Clean
>> >> >> >>>> cache) it keeps showing those entries. I looked for them
>> directly
>> >> >> >>>> in
>> >> >> >>>> the database as well, but I couldn't find them.
>> >> >> >>>>
>> >> >> >>>> The second problem is that I can't see any options for the
>> Option
>> >> >> >>>> sets
>> >> >> >>>> in the program stage during data entry. Clicking on the drop
>> down
>> >> >> >>>> menu, all I get is a text field with a lens and the caption
>> >> >> >>>> "Select
>> >> >> >>>> or
>> >> >> >>>> search from the list".
>> >> >> >>>>
>> >> >> >>>> All the best,
>> >> >> >>>>
>> >> >> >>>> Iuri
>> >> >> >>>>
>> >> >> >>>> --
>> >> >> >>>> @-`-,--
>> >> >> >>>>
>> >> >> >>>> _______________________________________________
>> >> >> >>>> Mailing list: https://launchpad.net/~dhis2-users
>> >> >> >>>> Post to     : [email protected]
>> >> >> >>>> Unsubscribe : https://launchpad.net/~dhis2-users
>> >> >> >>>> More help   : https://help.launchpad.net/ListHelp
>> >> >> >>>
>> >> >> >>>
>> >> >> >>>
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> Knut Staring
>> >> >> >>> Dept. of Informatics, University of Oslo
>> >> >> >>> Norway: +4791880522
>> >> >> >>> Skype: knutstar
>> >> >> >>> http://dhis2.org
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> @-`-,--
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > @-`-,--
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> @-`-,--
>> >> >>
>> >> >> _______________________________________________
>> >> >> Mailing list: https://launchpad.net/~dhis2-users
>> >> >> Post to     : [email protected]
>> >> >> Unsubscribe : https://launchpad.net/~dhis2-users
>> >> >> More help   : https://help.launchpad.net/ListHelp
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> "The best argument against democracy is a five-minute conversation
>> >> with the average voter." - Winston Churchill
>> >> @-`-,--
>> >
>> >
>>
>>
>>
>> --
>> "The best argument against democracy is a five-minute conversation
>> with the average voter." - Winston Churchill
>> @-`-,--
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : [email protected]
>> Unsubscribe : https://launchpad.net/~dhis2-users
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>>
>>
>
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