Dear Houssam, Are the other outputs, such as Pivot Tables, maps and charts getting updated?
Knut On Mon, Oct 5, 2015 at 11:12 AM, Alex Tumwesigye <[email protected]> wrote: > *Dear Houssam,* > > *Like Jason said, the issue is related to analytics. Go to Data > Administration -> Scheduling and ensure that analytics tables section is > not disabled and ensure that scheduling is active. Check the next day and > let us know if it works.* > > *Alex* > > On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe <[email protected]> > wrote: > >> The message you show in the log file looks like you were trying to >> connect directly to the ajp connector with your browser - ie >> http://localhost:8009. This won't work. The http connector is >> listening on 8080. So you should connect to http://localhost:8080. >> >> But these messages early in your log file do not relate to the problem >> which you are describing. >> >> You would need to look at the end of the log file - the bit that gets >> generated after the problem occurs. As Jason suggests, it is probably >> related to analytics. >> >> On 5 October 2015 at 08:28, Knut Staring <[email protected]> wrote: >> >>> Yes, that would be a good start, I think - at least someone should be >>> able to tell us if that message is related to your problems (not sure it >>> is, unfortunately). >>> >>> Perhaps sending to [email protected] is most appropriate. >>> Are you a member of these mailing lists already? >>> >>> Regards, >>> Knut >>> >>> On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud < >>> [email protected]> wrote: >>> >>>> Dear Knut >>>> >>>> Reference to your request, you suggest to send the below message to >>>> this email address [email protected] ? >>>> >>>> >>>> >>>> >>>> >>>> Dear Sir, >>>> >>>> Please note that we are using DHIS2 application and we are entering >>>> data in the dataset and pressing the “complete” button after data entry. >>>> >>>> While running the Pivot table and selecting “reporting Rates” option & >>>> the related period and Organization Units, >>>> >>>> We are getting “no value found”. >>>> >>>> >>>> >>>> This case started since week 24, 2015 >>>> >>>> Kindly find here below the log file for our Tomcat: >>>> >>>> >>>> >>>> >>>> >>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] >>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web >>>> application directory C:\Program Files\Apache Software Foundation\Tomcat >>>> 8.0\webapps\ROOT >>>> >>>> 28-Sep-2015 09:47:08.720 INFO [main] >>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler >>>> ["http-nio-8080"] >>>> >>>> 28-Sep-2015 09:47:08.724 INFO [main] >>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler >>>> ["ajp-nio-8009"] >>>> >>>> 28-Sep-2015 09:47:08.727 INFO [main] >>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms >>>> >>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 18245 >>>> >>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 5635 >>>> >>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 32926 >>>> >>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 18245 >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Your assistance is appreciated. >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> *B. Regards* >>>> >>>> >>>> >>>> *Houssam Chammaa, Engr* >>>> >>>> _________________________________________ >>>> >>>> *IT Specialist* >>>> >>>> *World Health Organization* >>>> >>>> *Lebanese University Bldg. (Glass Bldg.)* >>>> >>>> *Museum Square - P.O. Box 11-5391* >>>> >>>> *Beirut – Lebanon* >>>> >>>> *___________________________________________* >>>> >>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809* >>>> >>>> *Fax. +961 1 612973 <%2B961%201%20612973>* >>>> >>>> *Mobile +961 70 111285 <%2B961%2070%20111285>* >>>> >>>> *Email. [email protected] <[email protected]>* >>>> >>>> >>>> >>>> >>>> >>>> http://www.emro.who.int/countries/lbn/index.html >>>> >>>> [image: Description: Facebook-logo-ICON-02] >>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>[image: >>>> Description: twitter] <https://twitter.com/WHOLebanon>[image: >>>> Description: untitled] >>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image: >>>> UN70] >>>> >>>> *[image: cid:[email protected]]Keep it green; leave it >>>> on the screen* >>>> >>>> >>>> >>>> *From:* Knut Staring [mailto:[email protected]] >>>> *Sent:* Thursday, October 01, 2015 9:57 PM >>>> >>>> *To:* CHAMMAA, Houssam Mahmoud >>>> *Subject:* Re: DHIS2 in Lebanon >>>> >>>> >>>> >>>> Hi Houssam, >>>> >>>> >>>> >>>> I see some messages below, but unfortunately don't know what they mean. >>>> I suggest we forward to the mailing list and see if anyone has some input. >>>> >>>> >>>> >>>> Regards, >>>> >>>> Knut >>>> >>>> >>>> >>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] >>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web >>>> application directory C:\Program Files\Apache Software Foundation\Tomcat >>>> 8.0\webapps\ROOT >>>> >>>> 28-Sep-2015 09:47:08.720 INFO [main] >>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler >>>> ["http-nio-8080"] >>>> >>>> 28-Sep-2015 09:47:08.724 INFO [main] >>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler >>>> ["ajp-nio-8009"] >>>> >>>> 28-Sep-2015 09:47:08.727 INFO [main] >>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms >>>> >>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 18245 >>>> >>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 5635 >>>> >>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 32926 >>>> >>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] >>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received >>>> with signature 18245 >>>> >>>> >>>> >>>> On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring <[email protected]> wrote: >>>> >>>> Ok, I will try to look into it then. >>>> >>>> >>>> >>>> Knut >>>> >>>> >>>> >>>> On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud < >>>> [email protected]> wrote: >>>> >>>> Dear Knut >>>> >>>> yes >>>> >>>> and i tested my self >>>> >>>> we are pressing completness >>>> >>>> and still not showing >>>> >>>> it s the case since end of march >>>> >>>> Sent from my iPhone >>>> >>>> >>>> On Sep 30, 2015, at 2:49 PM, Knut Staring <[email protected]> wrote: >>>> >>>> Hi Houssam, >>>> >>>> >>>> >>>> The completeness data will only show if people actually push the >>>> "Complete" button. Are you sure they have done that? >>>> >>>> >>>> >>>> Knut >>>> >>>> >>>> >>>> On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud < >>>> [email protected]> wrote: >>>> >>>> Dear Knut >>>> >>>> Reference to your request, please find attached the Tomcat log files >>>> and a screen shot of the directory. >>>> >>>> Knowing that the data are saved in the datasets and the reports showed >>>> the values of the indicators and elements. >>>> >>>> But only error is that the reporting rates/report is not showing in the >>>> completeness of the datasets. >>>> >>>> >>>> >>>> Awaiting for your advise >>>> >>>> Thank you in advance >>>> >>>> >>>> >>>> *B. Regards* >>>> >>>> >>>> >>>> *Houssam Chammaa, Engr* >>>> >>>> _________________________________________ >>>> >>>> *IT Specialist* >>>> >>>> *World Health Organization* >>>> >>>> *Lebanese University Bldg. (Glass Bldg.)* >>>> >>>> *Museum Square - P.O. Box 11-5391* >>>> >>>> *Beirut – Lebanon* >>>> >>>> *___________________________________________* >>>> >>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809* >>>> >>>> *Fax. +961 1 612973 <%2B961%201%20612973>* >>>> >>>> *Mobile +961 70 111285 <%2B961%2070%20111285>* >>>> >>>> *Email. [email protected] <[email protected]>* >>>> >>>> >>>> >>>> >>>> >>>> http://www.emro.who.int/countries/lbn/index.html >>>> >>>> [image: Description: Facebook-logo-ICON-02] >>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938> >>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png> >>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image: >>>> UN70] >>>> >>>> *<image008.png>Keep it green; leave it on the screen* >>>> >>>> >>>> >>>> *From:* Knut Staring [mailto:[email protected]] >>>> *Sent:* Tuesday, September 29, 2015 12:42 PM >>>> >>>> >>>> *To:* CHAMMAA, Houssam Mahmoud >>>> *Subject:* Re: DHIS2 in Lebanon >>>> >>>> >>>> >>>> Good. The name of the file is typically catalina.out, but I advise you >>>> to copy the whole "logs" folder and share it. >>>> >>>> >>>> >>>> Knut >>>> >>>> >>>> >>>> On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud < >>>> [email protected]> wrote: >>>> >>>> Dear Knut >>>> >>>> I am using Windows server >>>> >>>> Tomorrow I will go to the remote site where the server is installed ( >>>> in a Government hospital) and retrieve for you the Tomcat log file >>>> >>>> >>>> >>>> Thank You >>>> >>>> >>>> >>>> *B. Regards* >>>> >>>> >>>> >>>> *Houssam Chammaa, Engr* >>>> >>>> _________________________________________ >>>> >>>> *IT Specialist* >>>> >>>> *World Health Organization* >>>> >>>> *Lebanese University Bldg. (Glass Bldg.)* >>>> >>>> *Museum Square - P.O. Box 11-5391* >>>> >>>> *Beirut – Lebanon* >>>> >>>> *___________________________________________* >>>> >>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809* >>>> >>>> *Fax. +961 1 612973 <%2B961%201%20612973>* >>>> >>>> *Mobile +961 70 111285 <%2B961%2070%20111285>* >>>> >>>> *Email. [email protected] <[email protected]>* >>>> >>>> >>>> >>>> >>>> >>>> http://www.emro.who.int/countries/lbn/index.html >>>> >>>> [image: Description: Facebook-logo-ICON-02] >>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938> >>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png> >>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public> >>>> >>>> >>>> >>>> *From:* Knut Staring [mailto:[email protected]] >>>> *Sent:* Tuesday, September 29, 2015 12:28 PM >>>> *To:* CHAMMAA, Houssam Mahmoud >>>> *Subject:* Re: DHIS2 in Lebanon >>>> >>>> >>>> >>>> Hi Houssam, >>>> >>>> >>>> >>>> Sorry for the lack of response - in fact, it is usually better to send >>>> technical questions to [email protected], where you will >>>> get quick replies. But let me try and help: Is your server Windows or >>>> Linux? Are you running Tomcat? Typically, the log file will be the latest >>>> file available under the logs folder inside the tomcat folder. >>>> >>>> >>>> >>>> Regards, >>>> >>>> Knut >>>> >>>> >>>> >>>> On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud < >>>> [email protected]> wrote: >>>> >>>> Dear Knut >>>> >>>> Please advise for the location of the Tomcat log file so I can send it >>>> to you. >>>> >>>> >>>> >>>> Thank you in advance >>>> >>>> >>>> >>>> *B. Regards* >>>> >>>> >>>> >>>> *Houssam Chammaa, Engr* >>>> >>>> _________________________________________ >>>> >>>> *IT Specialist* >>>> >>>> *World Health Organization* >>>> >>>> *Lebanese University Bldg. (Glass Bldg.)* >>>> >>>> *Museum Square - P.O. Box 11-5391* >>>> >>>> *Beirut – Lebanon* >>>> >>>> *___________________________________________* >>>> >>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809* >>>> >>>> *Fax. +961 1 612973 <%2B961%201%20612973>* >>>> >>>> *Mobile +961 70 111285 <%2B961%2070%20111285>* >>>> >>>> *Email. [email protected] <[email protected]>* >>>> >>>> >>>> >>>> >>>> >>>> http://www.emro.who.int/countries/lbn/index.html >>>> >>>> [image: Description: Facebook-logo-ICON-02] >>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938> >>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png> >>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image: >>>> UN70] >>>> >>>> *<image008.png>Keep it green; leave it on the screen* >>>> >>>> >>>> >>>> *From:* Knut Staring [mailto:[email protected]] >>>> *Sent:* Tuesday, September 22, 2015 11:02 AM >>>> *To:* CHAMMAA, Houssam Mahmoud >>>> *Subject:* Out of office RE: DHIS2 in Lebanon >>>> >>>> >>>> >>>> Thank you for your message. >>>> I am currently on a mission to Liberia and will be back in office on >>>> Sep 28. >>>> >>>> >>>> Knut >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>> >>> >>> >>> -- >>> Knut Staring >>> Dept. of Informatics, University of Oslo >>> Norway: +4791880522 >>> Skype: knutstar >>> http://dhis2.org >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-users >>> Post to : [email protected] >>> Unsubscribe : https://launchpad.net/~dhis2-users >>> More help : https://help.launchpad.net/ListHelp >>> >>> >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~dhis2-users >> Post to : [email protected] >> Unsubscribe : https://launchpad.net/~dhis2-users >> More help : https://help.launchpad.net/ListHelp >> >> > > > -- > Alex Tumwesigye > > Technical Advisor - DHIS2 (Consultant), > Ministry of Health/AFENET > Kampala > Uganda > > IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya > > IT Specialist (Servers, Networks and Security, Health Information Systems > - DHIS2 ) & Solar Consultant > > +256 774149 775, + 256 759 800161 > > "I don't want to be anything other than what I have been - one tree hill " > -- Knut Staring Dept. of Informatics, University of Oslo Norway: +4791880522 Skype: knutstar http://dhis2.org
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