Dear All, As requested, please find here a link to the log file during the DHIS2 crash.
https://drive.google.com/file/d/0BxDzZDbBr_thUjhEUW9URnUwQ1U/view?usp=sharing Thanks On Fri, Mar 18, 2016 at 2:58 PM, Morten Olav Hansen <[email protected]> wrote: > Hi Tantely > > As Jason say, we need a bit more information. Also I would recommend > upgrading to Java 8 (as Java 7 is end-of-line, and not supported anymore), > at the same time upgrading Tomcat to the latest would probably be a good > idea. > > Including the server log at the time of crash is a good start (I would > guess it's memory related if it's tomcat itself that crashes....) > > On Fri, Mar 18, 2016 at 6:50 PM, Jason Pickering < > [email protected]> wrote: > >> Hi Tantely, >> >> Please have a look at our guidelines for reporting a problem. >> <http://dhis2.github.io/dhis2-docs/master/en/implementer/html/ch09s03.html> >> >> >> Please include the logs of the server when it crashes as this will help >> to diagnose what the issue might be. >> >> Regards, >> Jason >> >> >> On Fri, Mar 18, 2016 at 12:43 PM, Raminosoa Rabemanantsoa, Tantely < >> [email protected]> wrote: >> >>> Hello everyone, >>> >>> >>> I am a new user of DHIS2. I am working with a DHIS2 application that has >>> already been installed last year inside an Amazon cloud web server. The >>> version that we have is DHIS2 2.19. The Tomcat version is 1.7. All the data >>> elements, organization unit and questionnaires have been integrated into >>> the system. >>> >>> >>> We are observing odd situation such as Tomcat is crashing each time a >>> couple of users (15+) are accessing DHIS2 simultaneously, especially when >>> they are using the DHIS2 Data Capture within tablets. DHIS2 is only back >>> after restarting Tomcat. >>> >>> >>> Do you know the Server and JVM memory specifications that are >>> recommended to expect about 300 concurrent DHIS2 users? >>> >>> >>> Here are some Java environment variables and server caracteristics that >>> we are using: >>> >>> >>> Java opts: -Xms1024m -Xmx2048m -XX:PermSize=256m >>> -XX:MaxPermSize=512m >>> >>> Java version: 1.7.0_91 >>> >>> OS name: Linux >>> >>> OS architecture: amd64 >>> >>> OS version: 4.1.10-17.31.amzn1.x86_64 >>> >>> Server memory: Mem Total in JVM: 1243 Free in JVM: 547 Max Limit: 1820 >>> >>> CPU cores: 2 >>> >>> Server RAM: 3.75 G >>> >>> >>> Thank you for your support! >>> >>> >>> Tantely. >>> >>> *This message and its attachments are confidential and solely for the >>> intended recipients. If received in error, please delete them and notify >>> the sender via reply e-mail immediately.* >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-users >>> Post to : [email protected] >>> Unsubscribe : https://launchpad.net/~dhis2-users >>> More help : https://help.launchpad.net/ListHelp >>> >>> >> >> >> -- >> Jason P. Pickering >> email: [email protected] >> tel:+46764147049 >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~dhis2-users >> Post to : [email protected] >> Unsubscribe : https://launchpad.net/~dhis2-users >> More help : https://help.launchpad.net/ListHelp >> >> > > > -- > Morten > -- *Tantely Raminosoa* *Data Officer* Management Sciences for Health Madagascar-Antananarivo Madagascar Mobile: 0321180040 E-mail: [email protected] Skype: traminosoa <http://www.msh.org/> Stronger health systems. Greater health impact. <https://www.facebook.com/ManagementSciencesForHealth> <https://twitter.com/MSHHealthImpact> <https://www.youtube.com/user/MSHHealthImpact> www.msh.org -- *This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.*
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