I don't know if they are related. They are related when the problem 2 appears and, from the same computer, we log-in and log-out with another account which provokes the problem 1 and solves for a while, in that computer, the problem 2.
2017-09-05 12:26 GMT+02:00 Knut Staring <knu...@gmail.com>: > Ok, right - though they seem related and might be rooted in the same bug? > > > On Tue, Sep 5, 2017 at 12:22 PM, Ramón José Jiménez Pomareta < > dh...@pomareta.ch> wrote: > >> Hello ! >> >> Thank you for your answer, >> >> Notice there are two different problems (Problem 1 --already in JIRA-- >> and Problem2 in Lise's mail). >> >> Ramon. >> >> 2017-09-05 12:01 GMT+02:00 Knut Staring <knu...@gmail.com>: >> >>> Linking this thread to the earlier started by Ramon and the JIRA issue >>> he created: >>> >>> https://lists.launchpad.net/dhis2-devs/msg50012.html >>> >>> https://jira.dhis2.org/browse/DHIS2-2102 >>> >>> Knut >>> >>> >>> On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <gro...@who.int> wrote: >>> >>>> 2.27 >>>> >>>> >>>> >>>> *From:* Knut Staring [mailto:knu...@gmail.com] >>>> *Sent:* 05 September 2017 11:49 >>>> *To:* GROUT, Lise >>>> *Cc:* dhis1-users; RAMON JOSE JIMENEZ POMARETA >>>> *Subject:* Re: [Dhis2-users] Issues with log in and dashboard loading >>>> >>>> >>>> >>>> There were similar complaints on the list recently. What version of >>>> DHIS2? >>>> >>>> >>>> >>>> Knut >>>> >>>> >>>> >>>> On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <gro...@who.int> wrote: >>>> >>>> Dear all, >>>> >>>> >>>> >>>> We are having two important issues: Problem 1 with log in / Problem 2 >>>> with dashboard. >>>> >>>> >>>> >>>> Please find below and attached more details on our problems. Has anyone >>>> experienced this before? >>>> >>>> >>>> >>>> - Screen1: Log in with the credentials of Kingsley Asiedu, who >>>> should appear as KA and see 3 dashboards. >>>> >>>> o Problem 1: He appears as SJ (who is another user) >>>> >>>> o Problem 2: He sees the dashboard but >>>> >>>> § Not all the widgets appear >>>> >>>> § The widgets are blank and are not loaded >>>> >>>> - Screen2: Log in with the credentials of Lise Grout, who is >>>> superuser, should appear as LG and see all dashboards. >>>> >>>> o Problem 1: She still appears as SJ >>>> >>>> o Problem 2: She sees all dashboards which are loading correctly ༯span> >>>> No problem >>>> >>>> - Screen3: If she goes to “Account settings”, she sees she >>>> correctly log in as lise.grout >>>> >>>> o Problem 1: Despite appearing weirdly, the username is rightly >>>> lise.grout >>>> >>>> - Screen4: Second log in with the credentials of Kingsley >>>> Asiedu (first user) >>>> >>>> o Problem 1: He still appears as SJ >>>> >>>> o Problem 2: He now can see all the 3 dashboards loading correctly >>>> >>>> - Screen5: If he goes to “Account settings”, he sees he >>>> correctly log in as kinglsey.asiedu >>>> >>>> >>>> >>>> Problem 1: Why do we have this problem with log in where we appear as >>>> another user, even though in “Account settings” we appear correctly… ? >>>> >>>> Problem 2: Why the dashboards do not upload correctly for some users, >>>> unless a superuser first login on the same computer… ? >>>> >>>> >>>> >>>> Best >>>> >>>> Lise >>>> >>>> >>>> >>>> >>>> >>>> Dr. Lise Grout >>>> >>>> *Epidemiologist* >>>> >>>> >>>> >>>> *World Health Organization* >>>> >>>> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)* >>>> *Innovative and Intensified Disease Management Unit* >>>> *20, Avenue Appia; CH-1211 Geneva 27* >>>> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>* >>>> >>>> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>* >>>> >>>> *Skype: tigrouveto* >>>> >>>> http://www.who.int/neglected_diseases >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Mailing list: https://launchpad.net/~dhis2-users >>>> Post to : dhis2-users@lists.launchpad.net >>>> Unsubscribe : https://launchpad.net/~dhis2-users >>>> More help : https://help.launchpad.net/ListHelp >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Knut Staring >>>> >>>> Dept. of Informatics, University of Oslo >>>> >>>> Norway: +4791880522 <+47%20918%2080%20522> >>>> >>>> Skype: knutstar >>>> >>>> http://dhis2.org >>>> >>> >>> >>> >>> -- >>> Knut Staring >>> Dept. of Informatics, University of Oslo >>> Norway: +4791880522 <+47%20918%2080%20522> >>> Skype: knutstar >>> http://dhis2.org >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-users >>> Post to : dhis2-users@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~dhis2-users >>> More help : https://help.launchpad.net/ListHelp >>> >>> >> > > > -- > Knut Staring > Dept. of Informatics, University of Oslo > Norway: +4791880522 <+47%20918%2080%20522> > Skype: knutstar > http://dhis2.org >
_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : dhis2-users@lists.launchpad.net Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp
