We are you running DHIS2 on a server (actually 2 servers, the tomcat server in a DMZ, the postgresql server on the LAN) Both are linux servers Yes, using tomcat as indicated in the install guide.
Thank you. From: Knut Staring [mailto:[email protected]] Sent: vendredi 12 janvier 2018 09:12 To: Aljosa Celebic <[email protected]>; DHIS 2 Users list <[email protected]> Subject: Re: [Dhis2-users] Issue with Maintenance app Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too. No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database. The next places to check are the browser console and the server log. 1) In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED. 2) For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system? Knut On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic <[email protected]<mailto:[email protected]>> wrote: Hi Knut, I tried with Chrome but I have the same problem. I also tried "Browser Cache Cleaner" and "Incognito window", this change nothing. Is it normal that I have nothing in Maintenance app? Thanks Aljosa From: Knut Staring [mailto:[email protected]<mailto:[email protected]>] Sent: jeudi 11 janvier 2018 18:41 To: Aljosa Celebic <[email protected]<mailto:[email protected]>> Subject: Re: [Dhis2-users] Issue with Maintenance app Can you try with Chrome? K On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <[email protected]<mailto:[email protected]>> wrote: Dear Knut, Thank you for your answer. Version is 2.28., we have installed it a week ago. Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. : [cid:[email protected]] But this is the window that I have : [cid:[email protected]] I use Mozilla Firefox, I read that Mozilla is recommended. Should I still try your previous advice? Thank you! Kind regards. AC From: Knut Staring [mailto:[email protected]<mailto:[email protected]>] Sent: jeudi 11 janvier 2018 16:16 To: Aljosa Celebic <[email protected]<mailto:[email protected]>> Cc: [email protected]<mailto:[email protected]> Subject: Re: [Dhis2-users] Issue with Maintenance app Hello Aljosa, Try cleaning your browser cache by selecting "Browser Cache Cleaner" from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?) If this does not help, you should take a look at your Chrome browser console for any error messages. Which version of DHIS2? Knut On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <[email protected]<mailto:[email protected]>> wrote: Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor. Have I missed something before starting to create the entry forms for my new project? Thank you for your help. Kind regards. AC Aljosa Celebic Data Manager, Competence Center for Methodology and Statistics Luxembourg Institute of Health General Management 1A-B, rue Thomas Edison,<https://maps.google.com/?q=1A-B,+rue+Thomas+Edison,%C2%A0L-1445+Strassen+%0D+Luxembourg&entry=gmail&source=g> L-1445 Strassen<https://maps.google.com/?q=1A-B,+rue+Thomas+Edison,%C2%A0L-1445+Strassen+%0D+Luxembourg&entry=gmail&source=g> Luxembourg Tel: +352 26970-399<tel:+352%2026%2097%2003%2099> Fax: +352 26970-719<tel:+352%2026%2097%2007%2019> Email: [email protected]<mailto:[email protected]> Website: https://www.lih.lu<https://www.lih.lu/> [http://files.lih.lu/outlookSignature/lih_cert.jpg] Join us on Facebook and follow our activities on Twitter: https://www.facebook.com/Luxembourg.Institute.of.Health http://twitter.com/LIH_Luxembourg [email protected]<mailto:[email protected]> This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. _______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : [email protected]<mailto:[email protected]> Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp -- Knut Staring Department of Information, Evidence and Research World Health Organization, Geneva, Switzerland Office: +41 22 791 3683<tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931<tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522 Skype: knutstar -- Knut Staring Department of Information, Evidence and Research World Health Organization, Geneva, Switzerland Office: +41 22 791 3683<tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931<tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522 Skype: knutstar -- Knut Staring Department of Information, Evidence and Research World Health Organization, Geneva, Switzerland Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522 Skype: knutstar
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