I did some research into building a database for missing people a while
back. The first thing that I learned was that there is very little
information on missing persons databases in the literature. I also
discovered that building the database is probably the simplest part of
the information system. Often the human processes required to make such
a system work effectively requires significant effort.

One article in the December 2001 issue of "Communications of the ACM"
was written by a fellow who set up a missing persons database in the
aftermath of 9/11. He reported the following recommendations:

Be aware of the magnitude of the undertaking.
Provide every opportunity to make information accurate.
Manage the level of trust in information.
Any public service will be abused.
Do not expect that instructions will be followed.
Plan ahead for user support.
Establish a central information hub ahead of time.

The article describes the challenges faced by the volunteer team
managing the database made up of several thousand names. The current
disaster is on a magnitude several times greater with news media pushing
the numbers higher each day (currently 80,000 dead and tens of thousands
missing). The areas affected are vast and multi-lingual which adds
additional complexities.

Other sources of information showed that there is quite a lot of work to
be done correlating data from missing person databases to other
databases such as DNA, dental, and unidentified human remains databases.

I feel that database systems are absolutely required to sift through the
sheer number of missing and dead people. The question is: who should be
doing it? Building such a database would take a day or two; maintaining
such an information system would require months of work even for one
area of one affected country. It would seem to me that this is work that
should be done by disaster relief agencies who can provide people on the
ground for the duration of the effort to groom the data. Any such agency
worth its salt probably has an in-house information system with first
responders trained to use it.

I would be interested to know, has there have been any calls by the
International Red Cross or regional Red Crescent agencies asking for
volunteer technical support?

Reference:
Yee, Ka-Ping. 2001. Operating an Emergency Information Service.
Communications of the ACM. Association for Computing Machinery.
Available at: http://zesty.ca/pubs/cacm-dec-2001-oeis.pdf

Kelvin Wong

-----Original Message-----
Subject: Re: [DDN] a DDN community on ICTs and disaster relief?

what is required is a web database system for entering and searching on
lost and found people.


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