Roop, excellent post that sums up the social value proposition and
a couple of points are easy to miss - a) that rapid technology
growth spurts historically have widened the have/have-not divide
and b) areas of high poverty/low education usually demand the
highest tech ICT4D solutions to be effective precisely because of
the lack of capacity to repurpose these tools. Dial-up access and
Windows 98 may be less likely to succeed than broadband and Windows
XP because the latter is "plug n play." No techies to futz with
batch files and modem settings. ICT service cost models in this
domain tend not to account for this. 

ICT services integrated into traditional delivery has been a
reliable indicator of favorable outcome in ICT4D projects in
W.Africa and central America. Thanks for a great post. 

-SG

-----Original Message-----
From: roop dave [mailto:[EMAIL PROTECTED] 
Sent: Monday, February 13, 2006 10:20 AM
To: The Digital Divide Network discussion group
Subject: Re: [DDN] [Multilingualism in Cyberspace] Perhaps more
complex thanthat


Hi every one ...
   
  In my view "Language"  and "Digital Divde" are two separate
things. Follwoing are my observations in thie regard  
   
  Needless to say that ICTs in the developing countries have
contributed in increasing divide or gap between rural and urban.
Increased tele density in Indian urban area from that of about 5 %
before year 2000 to that of 18-23 in the year 2005, with rural tele
density still hovering about 1 % proves that - disadvantaged rural
population got further ignored in the current ICT enabling process.
Every one knows that hundreds of call centers are catering to
majority of developed countries helping their air transportation,
banking, IT industries, health sectors - 24/7! But none of the call
center is either doing or is capable of helping next-door neighbors
in rural areas in the same country!
  Reasons are many and the debate can be endless -but in my view -
  Characteristically -All innovations and new (technology)
inceptions reaches to limited segments - offering advantages to
certain groups and disadvantages to others, specifically in the
first or initial phase;
  Poor tele com infrastructures in rural area are the biggest
hindrance in percolation of ICT enabled services there;
  Internet would, perhaps, will be used as an access mechanism,
initially,  to access specific websites designed and populated for
delivering custom design services by the local government for rural
and urban citizens. All these applications will be in vernacular
language (many of them are available today also). India Rural
citizens have a very low propensity to consume and their
requirements are very limited and restricted due to various reasons
(education, poverty, castes etc..). Health, education and revenue
matters (land transfer etc ) are few of critical service demands in
Indian rural areas and non-other then local governments can satisfy
these. Plethora of information on internet has no meaning for these
rural people.
  Rural area needs services in their own language and good ICT
infrastructures along with local governments commitment for
delivering services in electronic form are two critical issues.
People do not know reading and writing and depends on village
teacher or volunteer for these activities. Modern ICTs channels
would require to be integrated with the traditional last mile
channel of communication (teacher or village volunteers) for
deriving early results. It will takes decades before we will see
elevation in poverty and education level of rural masses, and it
will be injustice if we do not design a way to integrate modern ICT
enabled services into their day-to-day life. Language should not e
barrier in bridging digital-divide.
   
  Dave R K
---


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