On Thursday, 3 September 2015 at 06:56:16 UTC, Walter Bright
wrote:
On 9/2/2015 9:28 PM, H. S. Teoh via Digitalmars-d wrote:
Yes, serve existing customers well, and they will spread the
word for
you, leading to more customers. Divert your energy to please
non-customers in hopes of winning them over, and you may end
up driving
away what customers you do have.
That's a good description of the approach I prefer.
Unless you sell DMD, how about providing a definition of
"customer"? If you don't pay attention to evaluations, then
surely the competition will steal your thunder and you'll end up
as Cobol; on a long tail in maintenance mode.