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Hi, Greetings of the Day!!! Hope you are doing well. This is Rajeev from Tekmark Global Solutions. We have a urgent position with one of our Direct Client. Please go through the job description given below. If you are comfortable and interested, please do send in the following- 1. Updated resume in Word format with contact details (phone number and email id) ** *Job Description * ** * Requirement Number: 69846 Assignment Location:Alpharetta, Georgia Job Title: Systems/Technical Support Skills: AIX; IBM; LDAP; Red Hat; SUN Solaris; Websphere Descriptions:1)IBM AIX OS AdminExpert Required 2)IBM LDAPExpert Required 3)IBM LPARs on P570 HWExpert Required 4)IBM WebSphereExpert Required 5)Sun Solaris OS AdminExpert Desired 6)Red Hat Linux OS AdminExpert Desired 7)HP-UX OS AdminExpert Desired 8)IBM OS400 OS AdminExpert Desired Information Technology Hosting Ops Technical Account Mgr - AIX This position has accountability for technical responsiveness and knowledge specific to the client's hosting platform and is client-facing. The Technical Account Manager (TAM) position will also be accountable for overall project management, change management as it relates to the client's platform and will provide technical support to the Global Client Service Center's (GCSC) Operations Team for fault/outage management (on-call 24/7). TASKS AND RESPONSIBILITIES- TECHNICAL ACCOUNT MANAGER - escalation resolution, creation/tracking/reporting service remediation plans to the client, providing mentoring (as it relates to client's platform) to the GCSC, facilitate post-outage reviews (POR), manage Service Incident Reporting (SIR), develop/deliver Root Cause Analysis (RCA) to the client, act as quality gate for new deals/gear as delivered by the Hosting Enablement Team. The TAM position will also be primarily responsible for developing and maintaining all technical documentation related to the client account (technical procedure development, deal web site repository, etc. Additionally, this position will be fully accountable for the overall stability and manageability of the client's platform – continuously monitoring it's health, tuning alarming as required, adjusting configurations to optimize performance and present forward-looking recommendations related to growth and improvement (CPU, disk I/O, memory, etc.). The TAM position will focus primarily on server management and a comprehensive understanding of the client's network design and is responsible for the engineering and documentation support required for all planned server and network changes. Other responsibilities include non-technical aspects of change coordination, direct customer interface, customer relationship management, and stewardship meeting coordination. SKILLS REQUIRED: - Server Administration, Network Administration, Client Account Management, Project Planning and Management, Process Management, Change Management, technical documentation development, results analysis and trending. It is desirable for candidates to have some tenure in a web hosting environment (3-4 years). Specific to these positions, the ideal candidate will possess multiple skills/experience with the following: • IBM AIX - LDAP - LPARS on p570s - IBM WebSphere • IBM OS400 (optional) Plus demonstrated expertise in at least one of the following areas: • Sun Solaris • Red Hat Linux • HP-UX * Rajeev Telang Tekmark Global Solutions (732) 759 2833 [EMAIL PROTECTED] www.tekmarkinc.com Yahoo IM : it_us_recruiter --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "DIRECT CLIENT IT NEED" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/direct-client-it-need?hl=en -~----------~----~----~----~------~----~------~--~---
