We are looking for an Technical Consultant to support the Numara FootPrints8
CIRT incident management system as part of our IT consulting work.



Job Description

   - Will be involved with the strategy, design, transition, operation and
   maintenance phases of the Census CIRT incident management system based on
   Numara Software's Footprints product version 8
   - Will design, develop and support the user and help desk support
   interface to the FootPrints system
   - Will review existing system and long range planning documents and make
   recommendations for information needs including configuration of features of
   Footprints
   - Provide operations support including hardware configuration, operating
   system management, database administration, software maintenance, system
   monitoring, initiating changes and enhancements to the current help desk
   software (Footprints)
   - Develop software, technical and user level documentation as well as
   document design guidelines and technical specifications as part of the
   overall documentation effort and reference
   - Establish and maintain Standard Operating Procedures (SOPs), software
   manuals, changes and enhancements
   - Use CMDB and CMS for providing tracking and trend analysis, and ongoing
   information reporting and maintenance
   - Will provide on-call support for system



Required Experience:

   - Experience required in RedHat Linux
   - Experience with design, configuration and management of relational
   databases based on MySQL server and Apache web server
   - Somewhat Required:
   - Perl, HTML, XML, Microsoft Active Directory and Visual Basic Scripting
   (VBS)
   - Would be a plus
   - Experience in development, customization and administration of a
   service desk management system such as Numara Footprints, BMC Remedy Service
   Management,
   - HP OpenView Service Desk or CA Unicenter Service Desk
   - Some experience with programming in ASP
   - Some understanding of Information Technology Infrastructure Library
   (ITIL) fundamentals
   - Ability to work with a dispersed group of IT specialists to coordinate
   development and customization of an Information Technology System




-- 
If any Queries please feel free to contact me @
Num: 732-623-9654

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Sirisha Choudary
"Dreams n Dedications are the simplest way to success"

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